Terratec Cinergy 400 TV

B

brint

New Member
Hi all. I have a problem with mediacenter detection my TV tuner card, I have installed the correct drivers, which is why I just don't get it. When I try to configure the tv tuner card in mediacenter, it just says that I don't have a TV tuner installed, but I do. Any thoughts?
Thanks.
 

My Computer

System One

have you had it working with other software ?
have you checked device manager that the drivers installed ok
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
chinga69 said:
have you had it working with other software ?
have you checked device manager that the drivers installed ok
Click to expand...

It worked with XP and the software terratec supplied with the card.

In device manager the card is enabled and the correct drivers are installed.
I have not tried with to use the card in Vista with any other software then Media Center. I don't have any other software that is supported under x64.
But like I said, mediacenter dose not recognize the card as a tv tuner. It says that I don't even have a tv tuner installed.
 

My Computer

System One

is it digital or analogue
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
can you do a screen shot of your drivers installed
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
did you try the prog i sent you
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
ok sent
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
got a message unable to sendto that email do a search for mce tuner extender
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
yes
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
I found, downloaded and installed mce tuner extender. But I am not able to configure the card via the program. It just shows the tuner and that is it.
 

My Computer

System One

ok thats good the tuners installed correctly so now to figure out why vmc cant use it run through the setup manually and see if it can find the tuner
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
The program


This is the error I get when I press the "Get tuner" button.


When I press ok to the error message, I get this.

Now I cant do anything here, all buttons are disabled.
What to do?
 

My Computer

System One

ok run vmc and run through the setup tv manually and see if it can get it make sure you select analogue not digital
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
chinga69 said:
ok thats good the tuners installed correctly so now to figure out why vmc cant use it run through the setup manually and see if it can find the tuner
Click to expand...

How do I run through the setup manually? I have looked and looked and all I can find in Windows Media Center is the TV tuner configuration, which tells me that I don't have a Tv tuner.
 

My Computer

System One

when you start vmc use the up andown arrows and go to settings / tv / setup tv signal and run through the prompts
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
mine starts up with recorded tv highlighted then use the down arrow to find settings and click on it
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Mouse
    logitech
    Keyboard
    microsoft
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners xp pro v 1xpci digital tv tuners vista ultimate 64 1x pci sat tuner win7 64 win8 64
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