Solved Windows Media Center crashes

T

typo

Banned
After 5 years of absolutely flawless performance, my Vista Home Premium MCE starts crashing within half hour of TV live or recorded viewing. It seems only viewing causes the crashing. Recording TV shows is intact, no problem.

I don't know if the plug-in TV tuner- which gets very hot- has any causal effect.

Help!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1170us
    CPU
    Intel(R) Core(TM)2Duo CPU T5800 @ 2.00GHz
    Motherboard
    30F4 99.B6
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    Generic PnP Monitor on NVIDIA GeForce 9600M GT
    Screen Resolution
    1440 x 900
    Hard Drives
    1 2GB SODIMM DDR-2 800 Mhz Elpida 2 2GB SODIMM DDR-2 800 MHz Elpida
    Mouse
    Synaptics PS/2 Port Touch Pad
    Keyboard
    Microsoft eHome MCIR 109
    Internet Speed
    Broadband Wireless
Hello Typo,

I would suggest you to try the following steps:

Step 1: Look for the error details in event logs
-- Open Event Viewer by clicking the Start button, clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Event Viewer.
-- If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
-- Click an event log (windows media center crash) in the left pane.
-- Double-click the event to view the details of the event.

Step 2: Put the computer in clean boot and then try to open windows media center. If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

In case it doesn't works, refer the following articles and try the steps mentioned:
-- My windows media center crashes whenever I tried to watch TV.
-- Microsoft KB Article: 974912.

Please write back with results, would be glad to assist you further.
 

My Computer

System One

Thanks Allan....the user with MCE problems you responded to a few years ago had exactly the same probs I have now... including disappearing Restore Points in SR.

In hindsight, I realize my probs started when I used a replacement tv express card thinking the old one was no longer working(turned out, what I needed was a new antenna).

So...now after clean boot, the problem with MCE crashing seems resolved suggesting conflict with other program/service. My next problem is how to figure out which service is conflicting.

MSN has e-mailed me the hotfix...but I decided to wait until I hear from you about it.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1170us
    CPU
    Intel(R) Core(TM)2Duo CPU T5800 @ 2.00GHz
    Motherboard
    30F4 99.B6
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    Generic PnP Monitor on NVIDIA GeForce 9600M GT
    Screen Resolution
    1440 x 900
    Hard Drives
    1 2GB SODIMM DDR-2 800 Mhz Elpida 2 2GB SODIMM DDR-2 800 MHz Elpida
    Mouse
    Synaptics PS/2 Port Touch Pad
    Keyboard
    Microsoft eHome MCIR 109
    Internet Speed
    Broadband Wireless
BTW, I could not find MCE crashing in event viewer.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1170us
    CPU
    Intel(R) Core(TM)2Duo CPU T5800 @ 2.00GHz
    Motherboard
    30F4 99.B6
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    Generic PnP Monitor on NVIDIA GeForce 9600M GT
    Screen Resolution
    1440 x 900
    Hard Drives
    1 2GB SODIMM DDR-2 800 Mhz Elpida 2 2GB SODIMM DDR-2 800 MHz Elpida
    Mouse
    Synaptics PS/2 Port Touch Pad
    Keyboard
    Microsoft eHome MCIR 109
    Internet Speed
    Broadband Wireless
Through tedious msconfig services checking and unchecking and several reboots, I found the culprit: Com4QLBEX.

Dunno what it is and I cannot locate it in my system. But with it disabled and no longer running, I am back to normal... so far. No more MCE crashing and Restore Point auto-deletion.

Thanks a ton, Allan.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1170us
    CPU
    Intel(R) Core(TM)2Duo CPU T5800 @ 2.00GHz
    Motherboard
    30F4 99.B6
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    Generic PnP Monitor on NVIDIA GeForce 9600M GT
    Screen Resolution
    1440 x 900
    Hard Drives
    1 2GB SODIMM DDR-2 800 Mhz Elpida 2 2GB SODIMM DDR-2 800 MHz Elpida
    Mouse
    Synaptics PS/2 Port Touch Pad
    Keyboard
    Microsoft eHome MCIR 109
    Internet Speed
    Broadband Wireless

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
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