MS Office 2007 install issue with Vista

dirksterg30

dirksterg30

New Member
I've got a Dell laptop running Windows Vista Home Premium. I recently purchased and downloaded a copy of Office 2007 Ultimate from Microsoft. When I try to install it, I get the following error:

errormessage.jpg


I have tried a number of things, including the Windows Installer CleanUp Utility. When I run the WICU, it doesn't show that Office 2007 has been installed, so I can't uninstall it. A tech support doc on Microsoft's website had about 6 pages of steps, including deleting certain items from the registry. That didn't work either (I had to restart my computer and go back to the last known good configuration). Any ideas on what to try next?

NOTE: I have attached a copy of the log file generated during the installation attempt.

ADDED: I have also tried this with no success (Stop and Restart the Windows Installer Service & Add the Everyone group with Full Control permissions to the Permissions list of the default temporary files folder): http://support.microsoft.com/kb/2000547
 

Attachments

Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inspirion 1720
    CPU
    Intel Core2 Duo 1.66GHz
    Memory
    2GB
    Hard Drives
    232GB

My Computer

System One

  • Manufacturer/Model
    Dell Inspirion 1720
    CPU
    Intel Core2 Duo 1.66GHz
    Memory
    2GB
    Hard Drives
    232GB
Nothing I tried worked, so I ended up wiping my system and reinstalling Vista. After that, the next thing I installed was Office 2007 - Success.

Mods, you can close this thread.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspirion 1720
    CPU
    Intel Core2 Duo 1.66GHz
    Memory
    2GB
    Hard Drives
    232GB
You must log in or register to reply here.
Back
Top