windows firewall turns itself off

Hi there, wondering if anyone could help,

a member of my family has onecare installed, and it keeps telling him that windows firewall is turned off, even though he did nothing, any wonders if you could help.

p.s. similira laptop to mine if that helps, running vista home though i think, cant remember which version.

Windows one care has been discontinued. If memory serves me correctly, it has a firewall and antivirus. If that is the case, the windows firewall is correctly shut down. You only need one firewall and one antivirus.

That's the problem, it is only happening on my brother's computer, and not on anyone elses. i have run Avast! Antivirus and that picked up a trojan, and it is currently running a boot scan. if that doesn't work, any ideas?

Also, run malwarbytes and then report back

Malwarebytes.org

I run the software in addition to my antivirus. It is looking for a malware, not necessarily virus'. It did find one malware on my computer, not found by my Anti Virus.

Don't worry, i got it sorted, the trojan that Avast! pulled off sorted out th eprobles with the firewall and one care is working again.