Blue screen of death appears out of nowhere due to app error please help

iMosh · Jan 20, 2010

Hi

i was just browsing the web as many of us do,anyways an error pops up saying acgshccg.exe has stopped working. im assuming this is an app due to the exe appearing.

but the file names really long,its called "YYggwBB udXFzgnnQszxf" heres the problem signature:

Problem signature:
Problem Event Name: APPCRASH
Application Name: acgshccg.exe
Application Version: 1.3.0.5
Application Timestamp: 4b55c976
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 92401cf8
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

now ive had to log on in safe mode,currently getting by,but the acg.exe file is on my computer just on my computer. its strange,i tried to do a system restore,but no luck as am not a domain user although i though i bought this laptop and it is my laptop... strange,trying to turn uac atm,is it worth doing the system restore point? or not?

am usually good with computes tbh,just afraid i may ruin this lol. so i turned to the forums.

hope some one can help

thanks

stoneys-nutz · Jan 26, 2010

Hello iMosh,
Have you got this fixed yet ?.
If not, go to C > Windows > Minidump, zip up your files and upload them with your next post, you may need to copy them to your desktop first.

Blue screen of death appears out of nowhere due to app error please help

iMosh

New Member

My Computer

System One

stoneys-nutz

Gamerholic

My Computer

System One