Peppurr101
Power User
Hello,
I'm going to throw this out to you guys because Roxio and HP have me all confused.
I just bought an HP All-in-One 8180 printer. It has a lightscribe CD/DVD drive and a card reader as well as an touchscreen control pane that allows it to work independently of the computer.
The printer is installed via ethernet cable to a netgear router and so is my Dell desktop.
I had Roxio Creator Premiere installed on the desktop as OEM software, but before the printer was installed, it hadn't been working since I re-installed Vista way back when. I never needed it, so I never bothered to fix it.
When I installed the printer, it came with a basic version of Roxio. From what I can gather, the install defaulted in favour of the OEM software that came with the computer. It did fix the issue I had with Roxio, however, which now works fine except....
The CD/DVD drive doesn't come up on the computer anywhere under 'my computer', and I am unable to get it to come up in Roxio in order to record to, or print a label on a CD. The computer and Roxio only see the drives on the desktop. I can use the basic lightscribe functions from the printer touchscreen, but can't do any designs and I have to burn the CD first on the desktop then change it to the printer to do the lightscribe thing.
Roxio says that I need an HP driver, and HP says that I probably can't do anything about it because I had the OEM software installed before I tried to load the basic version which came with the printer.
I would assume if I needed a lightscribe driver, the printer install would have taken care of it?
Anyway, I hope this makes sense. What do I do? Do I need the driver? Do I upgrade to Roxio 10? Is it because the printer is attached to the compter via router? It's fussy, I know, but one of the reasons I forked out the change for this printer was the lightscribe.
Highly recommend the HP for printing pictures by the way.. they are gorgeous!
Thanks in advance
I'm going to throw this out to you guys because Roxio and HP have me all confused.
I just bought an HP All-in-One 8180 printer. It has a lightscribe CD/DVD drive and a card reader as well as an touchscreen control pane that allows it to work independently of the computer.
The printer is installed via ethernet cable to a netgear router and so is my Dell desktop.
I had Roxio Creator Premiere installed on the desktop as OEM software, but before the printer was installed, it hadn't been working since I re-installed Vista way back when. I never needed it, so I never bothered to fix it.
When I installed the printer, it came with a basic version of Roxio. From what I can gather, the install defaulted in favour of the OEM software that came with the computer. It did fix the issue I had with Roxio, however, which now works fine except....
The CD/DVD drive doesn't come up on the computer anywhere under 'my computer', and I am unable to get it to come up in Roxio in order to record to, or print a label on a CD. The computer and Roxio only see the drives on the desktop. I can use the basic lightscribe functions from the printer touchscreen, but can't do any designs and I have to burn the CD first on the desktop then change it to the printer to do the lightscribe thing.
Roxio says that I need an HP driver, and HP says that I probably can't do anything about it because I had the OEM software installed before I tried to load the basic version which came with the printer.
I would assume if I needed a lightscribe driver, the printer install would have taken care of it?
Anyway, I hope this makes sense. What do I do? Do I need the driver? Do I upgrade to Roxio 10? Is it because the printer is attached to the compter via router? It's fussy, I know, but one of the reasons I forked out the change for this printer was the lightscribe.
Highly recommend the HP for printing pictures by the way.. they are gorgeous!
Thanks in advance
My Computer
System One
-
- Manufacturer/Model
- Dell XPS 420
- CPU
- Intel (R) Core(TM) Quad 6600 @2.4GHz
- Memory
- 4GB dual channel DDR2 667MHZ [4x 1024]
- Graphics card(s)
- NVIDIA GeForce 8800 GTX
- Sound Card
- Creative SB X-Fi
- Monitor(s) Displays
- Generic Dell PnP Monitor
- Screen Resolution
- 1680x1050
- Hard Drives
- 2 500GB Hard drives in a RAID 1 Mirror configuration.
- Mouse
- Standard optical mouse
- Keyboard
- Standard USB QWERTY keyboard
- Internet Speed
- Actual 2.2 Mbps
- Other Info
- Connected to DSL internet via ethernet via Netgear DGN2000 modem router. Also connected via ethernet to HP 8180 All-in-One Photosmart printer. 19-in1 card reader and 1 DVD and 1 DVD RW drives
