NotImpressed
New Member
I have searched through the forum, looking to see if someone has already addressed this, but I have found nothing that has helped me.
I have a HP 3030. When I insert the CD that came with the all-in-one, I am prompted to auto run or search the files. (So far so good). So, I click on autorun and then click on install software. The software will ask how the equipment is connected to the computer, either directly or through a network. I click on directly, and then the software tries to detect the all-in-one/connection. This is where I have the problem. Once the install program tries to detect the all-in-one, Vista kicks in and overrides the install program. It installs drivers it sees fit to, and the install/setup program I was running ends up getting an error.
This is the error message I receive: "Please make sure the printer is connected to the computer and powered on. NOTE: After powering the printer on, it may a few moments for setup to detect the printer.".
No matter what I do, this is what happens everytime. I have gone into my settings and disabled the drivers, I have also changed it so it is supposed to prompt me as to how I want to install software/drivers. As well, I have uninstalled the printer.
The printer works with the drivers that Vista installs, but it does not provide all the options I need. The setup/install program on the cd does though. Ultimately, the printer is rendered useless as I cannot do what I need to do with it.
I am left where it will not allow me to install the software I need. Any suggestions on how I can stop Vista from overriding my setup/install?
I have a HP 3030. When I insert the CD that came with the all-in-one, I am prompted to auto run or search the files. (So far so good). So, I click on autorun and then click on install software. The software will ask how the equipment is connected to the computer, either directly or through a network. I click on directly, and then the software tries to detect the all-in-one/connection. This is where I have the problem. Once the install program tries to detect the all-in-one, Vista kicks in and overrides the install program. It installs drivers it sees fit to, and the install/setup program I was running ends up getting an error.
This is the error message I receive: "Please make sure the printer is connected to the computer and powered on. NOTE: After powering the printer on, it may a few moments for setup to detect the printer.".
No matter what I do, this is what happens everytime. I have gone into my settings and disabled the drivers, I have also changed it so it is supposed to prompt me as to how I want to install software/drivers. As well, I have uninstalled the printer.
The printer works with the drivers that Vista installs, but it does not provide all the options I need. The setup/install program on the cd does though. Ultimately, the printer is rendered useless as I cannot do what I need to do with it.
I am left where it will not allow me to install the software I need. Any suggestions on how I can stop Vista from overriding my setup/install?
