Peppurr101
Power User
Hello,
I have a newly installed HP 8180 all-in-one photosmart printer that I have installed via ethernet to a Netgear DGN2000 modem router.
All has been well since I installed the software etc until this morning.
An update self-installed. Bad me, I didn't note the exact name of the update before I hit the UAC 'continue' button, but it was an hp .exe file.
Once that installed, all heck broke loose. My printer lost connection with the network, my HP software wouldn't load.. make a long story short, I would up doing a system restore which messed up my AV software.. etc etc.
With Windows Update, I usually have it set to let me know when it wants to download updates and I can decided when to install them. I was silly not to do the same with the HP software when I installed it.
I have changed the settings in the HP software to let me know before downloading updates. This way I can set aside time to pull out my hair when it all goes wrong..
I have sent an email off to HP to see if they have any known issues with this update and will attempt to find out exactly what it was and will post here when I do.
In the meantime, just a word about my experiences in case any of you come across this problem..
I have a newly installed HP 8180 all-in-one photosmart printer that I have installed via ethernet to a Netgear DGN2000 modem router.
All has been well since I installed the software etc until this morning.
An update self-installed. Bad me, I didn't note the exact name of the update before I hit the UAC 'continue' button, but it was an hp .exe file.
Once that installed, all heck broke loose. My printer lost connection with the network, my HP software wouldn't load.. make a long story short, I would up doing a system restore which messed up my AV software.. etc etc.
With Windows Update, I usually have it set to let me know when it wants to download updates and I can decided when to install them. I was silly not to do the same with the HP software when I installed it.
I have changed the settings in the HP software to let me know before downloading updates. This way I can set aside time to pull out my hair when it all goes wrong..
I have sent an email off to HP to see if they have any known issues with this update and will attempt to find out exactly what it was and will post here when I do.
In the meantime, just a word about my experiences in case any of you come across this problem..
My Computer
System One
-
- Manufacturer/Model
- Dell XPS 420
- CPU
- Intel (R) Core(TM) Quad 6600 @2.4GHz
- Memory
- 4GB dual channel DDR2 667MHZ [4x 1024]
- Graphics card(s)
- NVIDIA GeForce 8800 GTX
- Sound Card
- Creative SB X-Fi
- Monitor(s) Displays
- Generic Dell PnP Monitor
- Screen Resolution
- 1680x1050
- Hard Drives
- 2 500GB Hard drives in a RAID 1 Mirror configuration.
- Mouse
- Standard optical mouse
- Keyboard
- Standard USB QWERTY keyboard
- Internet Speed
- Actual 2.2 Mbps
- Other Info
- Connected to DSL internet via ethernet via Netgear DGN2000 modem router. Also connected via ethernet to HP 8180 All-in-One Photosmart printer. 19-in1 card reader and 1 DVD and 1 DVD RW drives
