Solved Office H&S 2007 install on Vista x64

M

Macks1974

New Member
Hi everyone, I'd really appreciate some help.

I just replaced my 10-year-old PC and am trying to install Office Home and Student 2007 on my new Vista 64 machine. Unfortunately, whether I use the autorun or manually double-click setup.exe on the disc, nothing happens. I get an hourglass briefly, the disc spins in the drive, and setup.exe appears in the task manager for about three seconds then disappears. Nothing else happens.

I've downloaded every available update from Microsoft. I'm logged in as an administrator, I've tried to right-click on setup.exe and select run as admin from there, I've tried changing compatibility mode to XP SP2, and nothing seems to work.

I've been searching online for awhile now and can't find anything with regard to this issue. Has anyone seen this before? Or, can anyone give me some suggestions? I didn't anticipate any problems because I read in many places that Office 2007 runs fine on Vista 64, so I uninstalled Works and the free 60-day Office trial from my new PC before I tried to install the full version of Office to avoid conflicts. Unfortunately, I don't have access to Word or Excel now, and it's going to be a problem.

Help! Thanks in advance.
 

My Computer

System One

re: Office H&S 2007 install on Vista x64

Macks1974 said:
Hi everyone, I'd really appreciate some help.

I just replaced my 10-year-old PC and am trying to install Office Home and Student 2007 on my new Vista 64 machine. Unfortunately, whether I use the autorun or manually double-click setup.exe on the disc, nothing happens. I get an hourglass briefly, the disc spins in the drive, and setup.exe appears in the task manager for about three seconds then disappears. Nothing else happens.

I've downloaded every available update from Microsoft. I'm logged in as an administrator, I've tried to right-click on setup.exe and select run as admin from there, I've tried changing compatibility mode to XP SP2, and nothing seems to work.

I've been searching online for awhile now and can't find anything with regard to this issue. Has anyone seen this before? Or, can anyone give me some suggestions? I didn't anticipate any problems because I read in many places that Office 2007 runs fine on Vista 64, so I uninstalled Works and the free 60-day Office trial from my new PC before I tried to install the full version of Office to avoid conflicts. Unfortunately, I don't have access to Word or Excel now, and it's going to be a problem.

Help! Thanks in advance.
Click to expand...

Hello Macks1974 & welcome,
Confirming that I use the same Office Home & Student program successfully on Ultimate 64-bit with no problems at all.

Refer the highlighted sections above - Home & Student or full version. Which one is correct?

Have you successfully installed any other program via your CD / DVD / optical drive? [Just checking that it isn't faulty. ]
Could you have a corrupt disc?[ Does it work properly on another computer?]
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
re: Office H&S 2007 install on Vista x64

Hi, Thanks for replying.

I was in the midst of replying when I had a thought: try copying the disk to my hard drive first and install from there. As soon as I double-clicked setup.exe the installation started.

Kind of wierd since my dvd drive seems to read other disks fine. At any rate, thanks for your reply; asking about my disk drive made me think about trying to install from my HD.

Thanks!
 

My Computer

System One

re: Office H&S 2007 install on Vista x64

Glad that all is well.
Thanks for posting back.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
re: Office H&S 2007 install on Vista x64

Unfortunately, all is not well. The installation is telling me it can't find OfficeMUI.msi. It's on the disk (and now is copied to my hard drive) but it acts like it's not there.

Wierd.

**EDIT** I cancelled setup and tried to run it from the disk again, and this time the installation started right up. I then got the same error message about not being able to find the msi file (above). So I decided to reboot, but now it won't run off the disk again. So I copied the disk contents back to my HD again, and when I double-click setup.exe I now get a message saying that a certain dll is not found or there is something wrong with it.

I'm about ready to hit something.
 

My Computer

System One

re: Office H&S 2007 install on Vista x64

I'm an idiot.

I disabled Norton AntiVirus and tried again, worked perfectly. I had McAfee on my old PC and never had to disable it for anything, so I never even considered that maybe my anti-virus program was interfering.

Thanks for the help, I really appreciate it.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
I am so pleased that you can now relax & enjoy Vista.[ & Office.]
Safe surfing.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
To Macks1974:
Thanks to your suggestion to deactivate Norton I was FINALLY able to install Office 2007 Home & Student! I was almost at the point of taking my new PC back!
:D
 

My Computer

System One

Sharon58,
I'm pleased that it all went well.:party:
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Sharon58 said:
To Macks1974:
Thanks to your suggestion to deactivate Norton I was FINALLY able to install Office 2007 Home & Student! I was almost at the point of taking my new PC back!
:D
Click to expand...

My pleasure Sharon. I was in the same boat, this is the first PC I've purchased in almost 10 years and I was close to throwing it out of a window.:D

I'm glad you got it working. Take care.
 

My Computer

System One

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