I'm very new to Vista. I got a compaq laptop two days ago. Its running Windows Vista 64 bit home premium. When I use Firefox it runs fine for about half an hour. Then, it will not load the next page or go back, although you will see the activity bar trying. I've figured out that even after you close the application it doesn't really close. So ,I tried to close the app from the task manager. Now it still says that Firefox is already running. I went into the processes and tried to stop it, it wouldn't respond. The only thing I can do is restart. But wait. Bonus. I can't restart properly. I have to hold the power button down and then when I start back up it says Windows wasnt shut down properly. If you try to select restart or shut down it won't respond because of course theres an app running that wont close. Help please ,anyone?????
Firefox 3.5 wont shut down
- Thread starter pikeyone
- Start date
If it came with Norton or some other av program preinstalled, download the removal tool and remove it. Your system won't run right until you get that crap off it.
My Computer
System One
-
- Manufacturer/Model
- HP Pavilion m9515y
- CPU
- Phenom X4 9850
- Memory
- 8 GB
- Graphics card(s)
- Some Radeon Cheapie with 512 MB Ram
- Monitor(s) Displays
- CRT
- Screen Resolution
- 1280x1024
- Hard Drives
- 750 GB SATA 3G 2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
If uninstall took everything off, there wouldn't be a removal tool. Download the removal tool from the Norton site and run it until it tells you there's no Norton on the system.
My Computer
System One
-
- Manufacturer/Model
- HP Pavilion m9515y
- CPU
- Phenom X4 9850
- Memory
- 8 GB
- Graphics card(s)
- Some Radeon Cheapie with 512 MB Ram
- Monitor(s) Displays
- CRT
- Screen Resolution
- 1280x1024
- Hard Drives
- 750 GB SATA 3G 2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
It's a sad day when you have to download additional software just to remove software, thus the reason my blood boils with every baseline I do that contains Norton. That being said, I've experienced issues with Firefox as well on x64. Process absolutely refused to end, end process tree silently does nothing. Also experienced the same problem with forcing the computer to shut down. Between that and some other issues I was having I ended up doing a clean install, which is not the answer you want I imagine. Have you tried uninstalling firefox and reinstalling? Perhaps a temp or config file is corrupted and is causing it to hang. I noticed VLC would cause the same thing as well, curious if you have VLC installed and if that also experiences the same symptoms. Neither program would cause the issue everytime they were run/closed, however it was a guaranteed thing that if the computer went to sleep that internet/video was not going to function unless I rebooted.
My Computer
System One
-
- Manufacturer/Model
- Sager NG2096
- CPU
- Intel P8700
- Memory
- 4 Gigs
- Graphics card(s)
- 9600M GT
- Monitor(s) Displays
- Samsung PN50A550
- Screen Resolution
- Primary 1680 X 1050, Secondary 1920 X 1080
- Mouse
- Logitech MX Revolution
- Internet Speed
- Satalite :-(
- Other Info
- Running SUSE, Solaris, Kalyware, and BSD through vmware whenever the mood strikes
I'll try to just reinstall firefox now. No VLC btw. I just can't believe the task manager not being able to close processes. So much for the days of ctrl+alt+del
My Computer
I hear your frustration, the same firefox issue was the first time I had ever had the task manager blatently go "nuh uh" and not throw the windows shell into a violent tornado of destruction (alright I'm stretching the truth a bit). If it does the same thing, try installing Firefox 3.0 and seeing if that suffers the same problem. I'm not trying to limit the cause to 3.5, I just simply never noticed if mine went nuts with Firefox 3.0 or after I upgraded to 3.5
My Computer
System One
-
- Manufacturer/Model
- Sager NG2096
- CPU
- Intel P8700
- Memory
- 4 Gigs
- Graphics card(s)
- 9600M GT
- Monitor(s) Displays
- Samsung PN50A550
- Screen Resolution
- Primary 1680 X 1050, Secondary 1920 X 1080
- Mouse
- Logitech MX Revolution
- Internet Speed
- Satalite :-(
- Other Info
- Running SUSE, Solaris, Kalyware, and BSD through vmware whenever the mood strikes
Downloaded removal tool for Norton ( thanks MILESAHEAD) , and reinstalled Firefox ( thanks TRUTHKID) . It seems stable ,at least for now. I'll post back if it crashes again.
My Computer
Great! Hopefully things stay running smooth! Welcome to the forums too btw 
My Computer
System One
-
- Manufacturer/Model
- Sager NG2096
- CPU
- Intel P8700
- Memory
- 4 Gigs
- Graphics card(s)
- 9600M GT
- Monitor(s) Displays
- Samsung PN50A550
- Screen Resolution
- Primary 1680 X 1050, Secondary 1920 X 1080
- Mouse
- Logitech MX Revolution
- Internet Speed
- Satalite :-(
- Other Info
- Running SUSE, Solaris, Kalyware, and BSD through vmware whenever the mood strikes
I also had to abandon Firefox 3.5 in Vista Home Premium 64bit for all of the same reasons. I bought this new system just days ago with the OS, and after installing all of the MS updates, system was unstable. It was only after SP2 was installed plus a new driver for my Realtek NIC that I regained smooth startups and shutdowns and seemingly an end to the well-known (but largely ignored by MS) loss of web-browsing ability (other internet apps continued to function).
A monopoly is a monopoly is a monopoly, even if Apple and Linux are out there.
A monopoly is a monopoly is a monopoly, even if Apple and Linux are out there.