Outlook and Mail Setup

I

ipster

Member
Vista Business 32 bit trying to get it (mail, pda sync, etc) set up....cannot get mail going, and so will not wish to sync my PDA which also uses Outlook on Windows Mobile :cry: These are essential tools for my business which I'll need by Monday morning....
I uninstalled the 60 day trial Office that came onboard, and installed my Office Pro
from CD's then downloaded all updates and service packs still get the following error-

"Cannot start Microsoft Outlok. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook." I've tried the control panel reinstall/repair/change on the Office Pkg of CDs several times,and no luck.
another thread suggested that the Easy transfer may have landed my Outlook contacts in worng location, and to move them to my documents...SO that obviously means into the contacts folder in documents right? ot not? even so...something is not right. Any help would be great....my essential work email is a POP3/SMTP that I MUST get up and running ASAP. :sa: Begging for actual know how assitance please???
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    CPU
    Intel Core2 Quad Q6600
    Memory
    Crucial Ballistix 4x2GB PC2 6400
    Graphics card(s)
    NVIDIA GeForce 8600 GTS 256 MB
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    HP w2207 + HPvs15
    Screen Resolution
    1680x1050 + 1024x768
    Hard Drives
    2-WD5000AAKS-500 GB WD 5000AAV-500 GB external
    Mouse
    MX Revolution
    Keyboard
    Microsoft Comfort Curve
    Other Info
    Wacom Intuos 2 Graphics Tablet Experience Index=5.5
ipster said:
Vista Business 32 bit trying to get it (mail, pda sync, etc) set up....cannot get mail going, and so will not wish to sync my PDA which also uses Outlook on Windows Mobile :cry: These are essential tools for my business which I'll need by Monday morning....
I uninstalled the 60 day trial Office that came onboard, and installed my Office Pro
from CD's then downloaded all updates and service packs still get the following error-

"Cannot start Microsoft Outlok. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook." I've tried the control panel reinstall/repair/change on the Office Pkg of CDs several times,and no luck.
another thread suggested that the Easy transfer may have landed my Outlook contacts in worng location, and to move them to my documents...SO that obviously means into the contacts folder in documents right? ot not? even so...something is not right. Any help would be great....my essential work email is a POP3/SMTP that I MUST get up and running ASAP. :sa: Begging for actual know how assitance please???
Click to expand...


provide more info so I can better assist you.

To set up pop3 account:

You need to know the smtp and pop, and enter the email setup in Outlook. It will ask for username/password, etc., f you do not know your Password/smtp or pop3 then you will need to contact your ISP (POP3) provider, or employer.

i.e., pop.east.cox.net and smtp.east.cox.net


Two issues here: I am assuming the Office trial on the computer was 2007, and that you then Installed the Office Professional 2007 version? If not, If you installed Office XP Pro/2003 Pro, and If you created any docs with 2007, you may need to install the compatability pack.

I would try this:
Use system restore to restore your PC to a point before you moved the files, and removed/installed Office Outlook. Then use Vista's File backup Utility to backup the email/other documents.
Do not relocate the contacts data-remove the trial version and re-install Pro 2007 Or simply Insert the disk and install (two versions of office). you can always remove the trial later after. With the docs/contacts in place you should be able to open them in the other Outlook.

You may need to export your Contacts. see this:http://www.online-tech-tips.com/ms-office-tips/export-outlook-contacts/
 
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
ipster said:
Vista Business 32 bit trying to get it (mail, pda sync, etc) set up....cannot get mail going, and so will not wish to sync my PDA which also uses Outlook on Windows Mobile :cry: These are essential tools for my business which I'll need by Monday morning....
I uninstalled the 60 day trial Office that came onboard, and installed my Office Pro
from CD's then downloaded all updates and service packs still get the following error-

"Cannot start Microsoft Outlok. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook." I've tried the control panel reinstall/repair/change on the Office Pkg of CDs several times,and no luck.
another thread suggested that the Easy transfer may have landed my Outlook contacts in worng location, and to move them to my documents...SO that obviously means into the contacts folder in documents right? ot not? even so...something is not right. Any help would be great....my essential work email is a POP3/SMTP that I MUST get up and running ASAP. :sa: Begging for actual know how assitance please???
Click to expand...

If you are having two versons of outlook (outlook 2007 and outlook 2003) uninstall the lower version. And repair the newer version.

Hope fully u will not get the message again :)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
ipster said:
b4 I restore....I should mention I've yet to create a B/U Is that OK?
Click to expand...

You will not lose any User data. But backups are always a good idea.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
Rive, Gary, and those of you that contributed to my issue here
"Cannot start Microsoft Outlok. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook.

In Hawaii we say "Mahalo nui loa" for Thanks very much :)
I worked on it for a couple of evenings, downloading updates and then
eventually just custom "remove/change/repair/reinstall"
for the Outlook portion only of Office 2003. Each of the other office apps
I ran with compatibility wizard, and they are seemingly up and working OK too.
<\__~
.// /\
Tonight I still will only need to export the OUtlook contacts & folders if possible from
either the Easy transfer or manually....I'll check the threads again .
Grateful Ipster





rive0108 said:
ipster said:
b4 I restore....I should mention I've yet to create a B/U Is that OK?
Click to expand...

You will not lose any User data. But backups are always a good idea.
Click to expand...
 

My Computer

System One

btw;
thanks for help & Support ideas...nothing has worked to date.almost a month
of anguish. Local IT pro says I should pay him $50/hour to wipe new computer clean and install a new XP license...he says vista is a nightmare. All I want is to undo the Easy transfer as I was only using it to gain my conatacts for outlook, the one program that absolutely will NOT work.
 

My Computer

System One

Why dont you just re-install, use Windows data backup Utility, and do a fresh install. the process is very easy.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
"why dont you just reinstall"
Rive, thnx...clarify pls..reinstall Outlook w/BCM again? or replace Operating system with XP in a clean install as the ITpro suggests? I have uinstalled/reinstalled office, after Vita Svc pk1.. I cannot locate the pst files as suggested..if they're on the Vista computer thy're trapped in Easy transfer mig files
 

My Computer

System One

ipster said:
"why dont you just reinstall"
Rive, thnx...clarify pls..reinstall Outlook w/BCM again? or replace Operating system with XP in a clean install as the ITpro suggests? I have uinstalled/reinstalled office, after Vita Svc pk1.. I cannot locate the pst files as suggested..if they're on the Vista computer thy're trapped in Easy transfer mig files
Click to expand...
I wouldnt go back to XP. But thats just me.

Are you running Office 2007 Professional, or the old (pre 2003 XP professional office)?

Seems like this problem could have been resolved along time ago, by actually using a more up to date version of Office (at least Offfice 2003, with compatability pack), or just re-installing Vista Business O/S Version, and re-installing the office program of your choice (older office apps may not be compatable with newer file formats unless they were saved in the older office formats, or a compatability pack from Microsoft is installed)

"Cannot start Microsoft Outlook. MAPI32.DLL is corrupt or the wrong version"

This is really not a difficult problem. You have corruption, and the best way to fix it is to re-install. I would think that you would want an up to date version of Office 2007 with outlook. Once you removed the Office trial, and re-installed the pro, you had a problem due to compatability and file/folder displacement, and or paths. Any files you created/saved with the newer version of Office (unless you saved in compatability mode with older versions), or ran a compatability pack, were sure to give issues. Programs like Outlook (depending on how it was uninstalled/installed), then showed damaged executables, or multiple versions (compatable one was removed, and the new one was the wrong version for the apps you were trying to use, or the path (sync) was still pointing to the removed Outlook version.

Make it easy, re-install Vista, and Install your programs again. You have Business version, just pop in the recovery Image backup (I hope you created one- especially if this is a business related pc), and the image re-install takes like 15 Min (or so).
 
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
rive0108 said:
Try this:

remove and cleanup all the office versions install (including Pro)
Description of the Windows Installer CleanUp Utility


then re-install Pro and use the compatability pack (after updating)
http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

Download details: Microsoft Office Compatibility Pack Service Pack 1 (SP1)
Click to expand...

The question is to remove all the mig files first? Is there any other way to Undo/remove the easy transfer process from the vista machine? Clearly ever since that process I am adding a mountain of new problems atop foothills of old problems..and gettgin so far away from the original default set up/user profiles etc..I dont think office will ever run right.
 

My Computer

System One

You must log in or register to reply here.
Back
Top