Excel can not save, word cannot create work file

kaleun · Feb 24, 2009

my system: vista 64 Ultimate, Office 2007, all updates, no viruses, 8 GB RAM, 750 GB HDD, C2D
Problem: I used to have office 2003. At some time word could not save anymore. so I switched to office 2007 thinking it is related to vista. when I start word 2007 I get the error message "could not create work file. check the environment variable". At first it wouldn't save either, but I fixed that by deleting the normal.dot It seems to work besides the annoying message. The other problem may be related: Excel can not save at all and crashes while trying and says: "MS Excel cannot open or save any documents because there is not enough available memory or disk space... to make memorey free...". all other Office applications seem to work well (haven't tried too much).
I googled and tried all the registry tricks (that's how I found the fix with deleting the normal.dot). I suspect at some time I changed something and can't remember what. but word 2003 worked at some time. I have reinstalled Office multiple times (deleted registry entries etc.) Nada. My links to the temp folders in environment variables should be correct. I had meddled with those at some point.
I searched the forum, haven't found anything. Sorry in case I overlooked something here.

Edit: I have the swap file size on "automatic", despite 8 GB of RAM. I only have one account (administrator)

kaleun · Feb 25, 2009

No one an idea? It happens in outlook too. but not when i start it, it sporadically pops up that it can't create that work file.
I really googled around and could at least solve it so that i can save in word, so i really tried before asking.

jack99 · Mar 4, 2009

I have similar problems in word, excel & outlook. if you find a solution please let me know.

I just posted a similar message.....maybe someone knows the answer. This seems to be happening alot.

kaleun · Mar 13, 2009

i found a solution:
follow this: Word 2007 Could not create work file. Check environment variable

Access the Registry Editor (Go into regedit from the command menu) and look at the caches in the following areas:

-HKEY_current_user\software\Microsoft\Windows\Current Version\Explorer\Shell Folders

AND

-HKEY_current_user\software\Microsoft\Windows\Current Version\Explorer\Shell Folders

Ensure that the "cache" file points to a valid location and drive. Change to a existing location or create one, if that was not the case. I changed the location on user shell folders (Where the problem was for me) to c:\temp to keep it simple.

The path names may be slightly different if you are on a network, but should be the same steps. . . if you are able to look at each user individually.

If that doesn't work, go into the "User shell Folder" instead of "shell folders" there was my problem because iw as screwing around with that at some time while trying to creat a virtual drive. Let m eknow if you need more explanation.

Excel can not save, word cannot create work file

kaleun

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kaleun

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jack99

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kaleun

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