outlook 2003 will not send

This maybe old news but not to me as I just purchased a Dell 64bit 519. I loaded MS Office 2003 and it seems to work OK except when using Outlook. It receives mail but will not send. The error msg is that the "connection to the server was interupted". I followed the regedit steps outlined in KB 831060 to add ConnectTimeout, ConnectTimeoutLow and RFRTimeout values but this seems to have had no affect on the problem. Still will not send.
Would a longer timeout be part of the answer and if so what value should I try?
Is there another solution?

any help will be appreciated.

Do you use any security suite (McAfee, Norton, etc.)? Also, check the security settings of the outgoing SMTP connection. Are you using SSL or TLS? If so, does your ISP want you to use those settings? I don't think you have a problem with your OS. I think a setting somewhere is out. I have seen 3rd party firewalls block sent email as well as some security suites. Post up some more details and we'll try to get this sorted.

Hex

thanks for your quick reply.

Sorry - just checking some setting and it looks like I found the problem - unchecked the "server requires (SMTP)auth...." and it actually sent the test msg.

i thought i'd tried everything - guess not. if i call again i hope to have a tougher problem for you.

thanks again

don

Donx64 said:

i thought i'd tried everything - guess not. if i call again i hope to have a tougher problem for you.

Click to expand...

An easy problem is a good problem.