Error Uninstalling a Program...

Freelancer852

Freelancer852

Vista Vet
Vista Pro
Ok So, I have a program, this program is called Lord of the Rings Online - Roheryn. It is specifically a version of the video game client for the MMORPG Lord of the Rings Online (who would have guess huh?..). Now, "Roheryn" is a preview server were the game developers release content before it goes to the live (retail) servers. Since it's a preview server it requires it's own client to keep it seperate from the regular (retail) client.

Now, there was recently an update to the Roheryn client, and I need to UNINSTALL my current version before installing the new one (okay and?), I can't. Simple as that, I am faced with an error message when I click "Uninstall" from the Add/Remove Programs window. I get the same message when I try to use the games uninstall executive file.

So my question to you is, wtf!?

Okay, I lied, it's actually "How do I get this 6.6GBs of useless junk off my PC without using the uninstaller, or ruining my normal client"?
 

My Computer

System One

  • Manufacturer/Model
    Acropolis
    CPU
    Intel Core i7-6800k @ 4.0 GHz
    Motherboard
    ASUS X99-M WS
    Memory
    32GB Corsair Vengeance 2x16GB
    Graphics card(s)
    ASUS GeForce GTX 1080 STRIX
    Monitor(s) Displays
    ASUS ROG Swift PG278Q
    Screen Resolution
    2560x1440
    Hard Drives
    2x 256GB Samsung 850 Pro (RAID 0) 1x 500GB Samsung 850 Evo 2x Western Digital RED 4TB (RAID 1) 50TB File Server (Multiple RAID 6)
    PSU
    Corsair AX1200i
    Case
    Corsair Air 240
    Mouse
    Logitech G502
    Keyboard
    Razer Blackwidow X Chroma
    Internet Speed
    250Mbps Down | 15 Mbps Up
Freelancer852 said:
Ok So, I have a program, this program is called Lord of the Rings Online - Roheryn. It is specifically a version of the video game client for the MMORPG Lord of the Rings Online (who would have guess huh?..). Now, "Roheryn" is a preview server were the game developers release content before it goes to the live (retail) servers. Since it's a preview server it requires it's own client to keep it seperate from the regular (retail) client.

Now, there was recently an update to the Roheryn client, and I need to UNINSTALL my current version before installing the new one (okay and?), I can't. Simple as that, I am faced with an error message when I click "Uninstall" from the Add/Remove Programs window. I get the same message when I try to use the games uninstall executive file.

So my question to you is, wtf!?

Okay, I lied, it's actually "How do I get this 6.6GBs of useless junk off my PC without using the uninstaller, or ruining my normal client"?
Click to expand...

Hi Freelancer,

Can you use the uninstaller located inside the clients application folder?
 

My Computer

System One

Negative, I receive the same error message.
 

My Computer

System One

  • Manufacturer/Model
    Acropolis
    CPU
    Intel Core i7-6800k @ 4.0 GHz
    Motherboard
    ASUS X99-M WS
    Memory
    32GB Corsair Vengeance 2x16GB
    Graphics card(s)
    ASUS GeForce GTX 1080 STRIX
    Monitor(s) Displays
    ASUS ROG Swift PG278Q
    Screen Resolution
    2560x1440
    Hard Drives
    2x 256GB Samsung 850 Pro (RAID 0) 1x 500GB Samsung 850 Evo 2x Western Digital RED 4TB (RAID 1) 50TB File Server (Multiple RAID 6)
    PSU
    Corsair AX1200i
    Case
    Corsair Air 240
    Mouse
    Logitech G502
    Keyboard
    Razer Blackwidow X Chroma
    Internet Speed
    250Mbps Down | 15 Mbps Up
dmex said:
Freelancer852 said:
Negative, I receive the same error message.
Click to expand...


hmm, What is the error message? Have you also tried reinstalling this version then immidiatly uninstalling it?
Click to expand...
It's just displaying a custom error message:


The original installer for this version of the client is unavailable. I was thinking that I may have to remove the files, then delete the registry entries with a registry cleaner...
 

My Computer

System One

  • Manufacturer/Model
    Acropolis
    CPU
    Intel Core i7-6800k @ 4.0 GHz
    Motherboard
    ASUS X99-M WS
    Memory
    32GB Corsair Vengeance 2x16GB
    Graphics card(s)
    ASUS GeForce GTX 1080 STRIX
    Monitor(s) Displays
    ASUS ROG Swift PG278Q
    Screen Resolution
    2560x1440
    Hard Drives
    2x 256GB Samsung 850 Pro (RAID 0) 1x 500GB Samsung 850 Evo 2x Western Digital RED 4TB (RAID 1) 50TB File Server (Multiple RAID 6)
    PSU
    Corsair AX1200i
    Case
    Corsair Air 240
    Mouse
    Logitech G502
    Keyboard
    Razer Blackwidow X Chroma
    Internet Speed
    250Mbps Down | 15 Mbps Up
Freelancer852 said:
It's just displaying a custom error message:


The original installer for this version of the client is unavailable. I was thinking that I may have to remove the files, then delete the registry entries with a registry cleaner...
Click to expand...

Hey Freelancer,

Yeah sounds like that might be the only way to remove the application, It might also be worth trying to contact the Roheryn Game Developers for some help about the issue ;)

Steven
 

My Computer

System One

Yea, I've contacted them, but "Roheryn" is classified as beta software for the game "The Lord of the Rings Online". Therefore they don't provide technical assistance :(.
 

My Computer

System One

  • Manufacturer/Model
    Acropolis
    CPU
    Intel Core i7-6800k @ 4.0 GHz
    Motherboard
    ASUS X99-M WS
    Memory
    32GB Corsair Vengeance 2x16GB
    Graphics card(s)
    ASUS GeForce GTX 1080 STRIX
    Monitor(s) Displays
    ASUS ROG Swift PG278Q
    Screen Resolution
    2560x1440
    Hard Drives
    2x 256GB Samsung 850 Pro (RAID 0) 1x 500GB Samsung 850 Evo 2x Western Digital RED 4TB (RAID 1) 50TB File Server (Multiple RAID 6)
    PSU
    Corsair AX1200i
    Case
    Corsair Air 240
    Mouse
    Logitech G502
    Keyboard
    Razer Blackwidow X Chroma
    Internet Speed
    250Mbps Down | 15 Mbps Up
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