combat goofwing
Member
just updated my yearly anti virus with zone alarms ,download thet latest version via auto update and rebooted now i have no internet connetion,im using vista 64 bit and its zonealarms anti virus 101-079-000
no internet after antivirus update
- Thread starter combat goofwing
- Start date
It's likely that there is a conflict between the new and old versions.
I would usggest downloading their removal/cleanup tool and a fresh download. - then disconnect from the internet!
Then uninstall the suite through Programs
Then run the removal/cleanup tool
then in an elevated Command Prompt window, run teh command
NETSH WINSOCK RESET
wait for it to complete, and then reboot
Then install the new download.
I would usggest downloading their removal/cleanup tool and a fresh download. - then disconnect from the internet!
Then uninstall the suite through Programs
Then run the removal/cleanup tool
then in an elevated Command Prompt window, run teh command
NETSH WINSOCK RESET
wait for it to complete, and then reboot
Then install the new download.
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 8930G
combat goofwing
Member
for some reason i cant uninstall it it just sticks on 20% all the time,having to use my tablet to post or try to look for a unistall tool and no look so far
My Computer
In that case, use the removal/cleanup tool directly.
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 8930G
combat goofwing
Member
See if this helps:
1. Click on Start -> Programs -> Zone Labs
2. RIGHT-click on Uninstall Zone Labs Security, then select Properties
3. Under Target you will see the following line (the actual drive letter may be different on your system):
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe"
Change it to:
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean
(Add a space and then the /clean)
4. Click OK to save the new command line.
5. Click on Start -> Programs -> Zone Labs -> Uninstall Zone Labs Security
6. Click OK to run the uninstaller, and OK any security alerts that pop up.
7. Say "Yes" when being prompted for the removal of all files.
8. Reboot
1. Click on Start -> Programs -> Zone Labs
2. RIGHT-click on Uninstall Zone Labs Security, then select Properties
3. Under Target you will see the following line (the actual drive letter may be different on your system):
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe"
Change it to:
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean
(Add a space and then the /clean)
4. Click OK to save the new command line.
5. Click on Start -> Programs -> Zone Labs -> Uninstall Zone Labs Security
6. Click OK to run the uninstaller, and OK any security alerts that pop up.
7. Say "Yes" when being prompted for the removal of all files.
8. Reboot
My Computer
System One
-
- Manufacturer/Model
- Dwarf Dwf/11/2012 r09/2013
- CPU
- Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
- Motherboard
- ASRock Z77 Extreme4-M
- Memory
- 4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
- Graphics card(s)
- MSI GeForce GTX770 Gaming OC 2GB
- Sound Card
- Realtek High Definition on board solution (ALC 898)
- Monitor(s) Displays
- ViewSonic VA1912w Widescreen
- Screen Resolution
- 1440x900
- Hard Drives
- OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
- PSU
- XFX Pro Series 850W Semi-Modular
- Case
- Gigabyte IF233
- Cooling
- 1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
- Mouse
- Microsoft Comfort Mouse 3000 for Business (USB)
- Keyboard
- Microsoft Comfort Curve Keyboard 3000 (USB)
- Internet Speed
- NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
- Other Info
- Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
combat goofwing
Member
that's the thing it no longer appears in programs,but is there in control panel as a program to remove
My Computer
combat goofwing
Member
try this link instead
Can't uninstall Zonealarm completely - ZoneAlarm User Community
Can't uninstall Zonealarm completely - ZoneAlarm User Community
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 8930G
combat goofwing
Member
followed the link and downloaded the clean exe file but when i copy it to pc and try to run it i get an error clean.exe is not a valid win32 application
My Computer
Can you reinstall Zone Alarm and then follow the instructions in my previous post?
My Computer
System One
-
- Manufacturer/Model
- Dwarf Dwf/11/2012 r09/2013
- CPU
- Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
- Motherboard
- ASRock Z77 Extreme4-M
- Memory
- 4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
- Graphics card(s)
- MSI GeForce GTX770 Gaming OC 2GB
- Sound Card
- Realtek High Definition on board solution (ALC 898)
- Monitor(s) Displays
- ViewSonic VA1912w Widescreen
- Screen Resolution
- 1440x900
- Hard Drives
- OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
- PSU
- XFX Pro Series 850W Semi-Modular
- Case
- Gigabyte IF233
- Cooling
- 1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
- Mouse
- Microsoft Comfort Mouse 3000 for Business (USB)
- Keyboard
- Microsoft Comfort Curve Keyboard 3000 (USB)
- Internet Speed
- NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
- Other Info
- Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
combat goofwing
Member
right got zone alrms uninstalled with the clean exe file than ran the winsock command in CP and i now have no abntivirus but internet works so going to try a fresh install
My Computer
combat goofwing
Member
Thanks for help got it sorted used the cleaner and then did a fresh install and all is working thanks again
My Computer
Great - glad to hear it.
Personally, I went off ZoneAlarm products back in 2003 when they started trashing everything in sight when uninstalled - I haven't actually seen an installation since
(and I'm very happy to keep it that way, thank you)
Good luck - you may need it
Personally, I went off ZoneAlarm products back in 2003 when they started trashing everything in sight when uninstalled - I haven't actually seen an installation since
(and I'm very happy to keep it that way, thank you)Good luck - you may need it
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 8930G