Connected to router but no Internet connection

S

Stuc

New Member
Hello, I am a first timer on any forum but am lost at what to do to fix my problem. I am using my iPhone to access the net to try and find solutions.

A couple of days ago my laptop was connecting to the net fine then later in the day we tried again and couldn't access the net. It has a strong router connection at home and also at another family members but no Internet access.

I've spent a very long time with my ISP twice with no success. Ive googled and tried things for hours. Its running Vista Home Basic. Say local connection only, started saying the router is unidentified, tried the ipconfig thing in cmd, it wont ping, media disconnected errors show and the error on the web page is 105 unable to resolve the servers DNS address.

Please let me know what else I need to let you know to try and fix this. Thank you
 

My Computer

System One

Hello, open up Control Panel , then open up Network Sharing Center, then on the left of that screen , press the Diagnose and repair . Post back how that works out please.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Hi. I too am having the same problem with my router connection that Stuc is having except mine is a PC. I tried to fix the problem as Yard Dog suggested but it couldn't fix the connection.:(
 

My Computer

System One

Did it say why not ?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Hi YD. When I ran Windows Network Diagnostics I got a message that said "Network diagnostics pinged the remote host but did not receive a response."

Than it said; "Reset the network adapter "Wireless Network Connection 2". I than tried to connect to another website and once again I got another message that said; "Server Not Found".
 

My Computer

System One

Have either of you reset in the proper manner?

Turn off computer, unplug power cable from the router and/or modem.

Then plug in the modem, wait till it's fully up, then plug in the router, let fully boot. Then boot up computer.
*If you have a modem/router obviously they go on together*

What brand and mode is your modem and router?
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Sorry I've not responded till now. I'm still at times not able to connect to the internet. Now as to all of the suggestions that you guys have given me, Patonb's and Yard Dog, still having connection problems. In fact while I am typing this reply, I had to wait because Firefox lost the internet connection for a minute. And when I than try to connect to I.E. I get this message; " Internet Explorer cannot display webpage". I hit the suggested message displayed "Diagnose Connection Problem" I get another message that says "Windows found a problem that cannot be repaired automatically connect internet provider". BTW I wanted to tell you I'm using a Cisco Valet Connector trying to connect to our Cisco 1000 Wireless Adapter. It use to work but than last week it started having issues that we have already addressed.:confused:

I'm ready to go and buy Windows 7 and get rid of Vista. I hate the expense but I'm at my wits-end. :(
 
Last edited:

My Computer

System One

BTW I wanted to tell you I'm using a Cisco Valet Connector trying to connect to our Cisco 1000 Wireless Adapter. It use to work but than last week it started having issues that we have already addressed.
 

My Computer

System One

A very basic step which gets overlooked is for the user to confirm they do not have malware/virus issues, the best way for this to be done is for user to run updated full scans of their anti virus program and if they do not already use Malwarebytes AntiMalware, then ask them to download the Free program , update it and run full scan. Get it here if you do not have it already . Post results of this please. Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Patty Ann said:
BTW I wanted to tell you I'm using a Cisco Valet Connector trying to connect to our Cisco 1000 Wireless Adapter. It use to work but than last week it started having issues that we have already addressed.
Click to expand...


Ah, so youre wireless... Shoulda asked before.

Okay, you need to try plugging the computer straight into your internet modem.

We need to figure out what part is the problem, so if we start straight in to your modem, then then router then wireless we can see if anything is faulty.

Can you linjk to the cisco 1000 Wireless Adapter? I'm unsure of what it is.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
The internet modem is two rooms away. That is why we use a Cisco 1000 wireless modem. The Cisco Valet Connector was purchased 6 months ago when we moved and the wireless router is too far away to use an ether cord, I hope I spelled that right. I have ran Malwarebytes and it always shows that there is no viruses, etc.

The PC just started running slow and than the connection problems started. I've done all the suggestions that Yard Dog said to try with this thread and still no help.

I looked at the Device Manager and it shows that the USB Mass Storage Device had a yellow triangle and I double clicked on it and said "It cannot start. (code 10)". I clicked on the Details Tab than the Driver Details Tab and it says c:\Windows\system 32\drivers\USBSTOR.SYS.
Could this be the problem and if it is how to I fix it?
 

My Computer

System One

Right click and press update driver .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Mass storage yada yada is a usb flash drive or phone.

You need to go plug your computer directly into the router to see if your computers bunk. The conect to the router wirelessly. then to your extender.

Right now you have 3 links and any or all could be the issue.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
That may not be the problem you are having, but, to solve that problem , you would select your computer if you have downloaded that driver, if not,then select it to search the internet.
Is there any way you can move the computer to a location to hardwire the connection for trouble shooting ?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

My Computer

System One

Great to hear. Enjoy your speedy internet.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Well, that is great news. Thanks for using Vista Forums, we always appreciate hearing of a solved issue.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
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