Solved Blocking Unauthorized Devices

Madandfrustrate

Madandfrustrate

Interpretor
Member
I recently had my router switched out for a Telus modem/router, and the webpage of for the router is complete trash.

All I wanted to do is block an unauthorized device which had somehow accessed my password protected network, so I tried blocking the device's mac address in the filter.
The main page won't display any of the connected devices' mac addresses, nor does it have any tab or link to the filter settings.

I tried contacting Telus, but the support is terrible, and I had been waiting for a representative for over an hour.

Does anyone have any experience with blocking/finding of mac addresses using the Telus router webpage layout? Thanks in advance.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
Hello Madandfrustrate,
Look at the DHCP Client List in the Lan setup tab. Post back if that is helpful or not, i am currently taking classes in Networking and am most eager to assist you .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Yard Dog said:
Hello Madandfrustrate,
Look at the DHCP Client List in the Lan setup tab. Post back if that is helpful or not, i am currently taking classes in Networking and am most eager to assist you .
Click to expand...

Thank you for that. I was able to find the mac addresses of the devices by clicking on the diagnostics link to the DHCP settings. I am still unaware of how to filter/block the address though; I can't seem to find the filter settings.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
Go to the Firewall tab and look at the Mac address filtering tab please, if you have that on your router .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Yard Dog said:
Go to the Firewall tab and look at the Mac address filtering tab please, if you have that on your router .
Click to expand...

As I said before, the Telus webpage is very confusing and far too simplistic. I see no option to input any mac address filtering options in the Firewall tab.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
Try this , go to manufacture site and see if they have a PDF manual for that router for you to read/download .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Yard Dog said:
Try this , go to manufacture site and see if they have a PDF manual for that router for you to read/download .
Click to expand...

As far as I know, the router was made by Telus. I cannot find any manual for it online, or on the Telus website. The technician that assisted in installing it didn't even leave one for me either. When I went to the Firewall tab, all it gave me was


    • [FONT=&quot]Firewall[/FONT][FONT=&quot][/FONT]
    • [FONT=&quot]Port Forwarding[/FONT][FONT=&quot][/FONT]
    • [FONT=&quot]Applications[/FONT][FONT=&quot][/FONT]
    • [FONT=&quot]DMZ Hosting[/FONT][FONT=&quot][/FONT]
    • [FONT=&quot]UPnP[/FONT][FONT=&quot][/FONT]

There was an additional feature to block services to a device from the Advanced Settings tab, but I doubt it could help much.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
Post me the model number and serial number info. Let me see what i can dig up on it please.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Yard Dog said:
Post me the model number and serial number info. Let me see what i can dig up on it please.
Click to expand...

I believe it's an Actiontec V1000H. The serial number is CVGA123280406.

*Please note that the PDF file image you may find does not display the same webpage as I see. Mine has a large green bar across the top, and with only tabs Home, Status, Wireless Setup, Firewall and Advanced Setup. There is also a Telus logo in the top right corner.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
In meantime , have you used this ? TCPView for Windows
This will at least give you a port number and allow you to detect the attempt and stop it right away . I use this to keep an eye on things. Real neat to use .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Yard Dog said:
In meantime , have you used this ? TCPView for Windows
This will at least give you a port number and allow you to detect the attempt and stop it right away . I use this to keep an eye on things. Real neat to use .
Click to expand...

Thanks. I also searched around a bit more, and found that the Telus Actiontec V1000H is very deficient. They deliberately disabled a slew of features, and I cannot even change the IP address. I'm going to see if I can swap out this piece of crap for my old router.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
I was researching this, it appears your ISP gave you this ?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Yeah, I know. A router that won't let me secure my network? I hate Telus.
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
Problem solved! I just found the MAC address control! Thanks for your support anyhow. REP+
 

My Computer

System One

  • Manufacturer/Model
    Gateway DX4860
    CPU
    Intel Core i5-2320 @ 3.00GHz
    Memory
    6GB DDR3 SDRAM
    Graphics card(s)
    Zotac GeForce GT 240 1GB GDDR5
    Sound Card
    Intel H67 Express
    Monitor(s) Displays
    Samsung SyncMaster 2253LW
    Screen Resolution
    1680x1050 @ 60Hz
    Hard Drives
    SATA II 1.5TB Hard Drive
    PSU
    450 Watts
    Mouse
    NexxTech Wired Optical Mouse
    Keyboard
    HP 5189
    Internet Speed
    Telus High Speed 15mb/s
Thanks. was glad to have helped , even if only a minor way. I love this forum.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
You must log in or register to reply here.
Back
Top