Solved Higher Ping

Gday

I had to do a Paragon system recovery a couple of days ago. I play Warcraft 3 The Frozen Throne on Battlenet.

Now while it isn't a huge difference, it is enough to bug me. Prior to my system crash my ping on Battlenet was 265ms, now I cannot get it under 328ms.

I did a tracert, while I will not paste my IP, I will paste the log

4 43 ms 43 ms 43 ms 123-2-3-35.core.dodo.com.au [123.2.3.35]

5 44 ms 43 ms 44 ms GigabitEthernet3-13.exc2.Melbourne.telstra.net [165.228.136.77]

6 49 ms 44 ms 44 ms TenGigE0-8-0-5.win-core1.Melbourne.telstra.net [203.50.80.129]

7 57 ms 61 ms 57 ms Bundle-Pos3.ken-core4.Sydney.telstra.net [203.50.11.12]

8 * * * Request timed out.

9 57 ms 58 ms 57 ms TenGigabitEthernet11-0.sydp-core02.Sydney.reach.com [203.50.13.86]

10 206 ms 222 ms 218 ms i-0-6-2-0.tlot-core01.bx.reach.com [202.84.140.74]

11 236 ms 206 ms 207 ms i-0-5-1-1.paix-core01.bi.reach.com [202.84.143.62]

12 * * 574 ms i-2-1.paix01.bi.reach.com [202.84.251.101]

13 251 ms 251 ms 256 ms 206.24.240.149

14 250 ms 251 ms 251 ms pr2-as1-0.PaloAltoPaix.savvis.net [204.70.197.218]

15 253 ms 270 ms 251 ms er2-xe-7-1-0.SanJoseEquinix.savvis.net [204.70.200.202]

16 251 ms 252 ms 253 ms pr2-ge-7-0-0.SanJoseEquinix.savvis.net [204.70.203.22]

17 221 ms 221 ms 221 ms savvis-gw.sffca.ip.att.net [192.205.36.5]

18 285 ms 284 ms 285 ms cr1.sffca.ip.att.net [12.122.137.122]

19 284 ms 284 ms 284 ms cr1.cgcil.ip.att.net [12.122.4.122]

20 284 ms 284 ms 284 ms cr2.wswdc.ip.att.net [12.122.18.22]

21 284 ms 284 ms 284 ms cr84.wswdc.ip.att.net [12.123.10.250]

22 283 ms 283 ms 283 ms 12.122.134.1

23 285 ms 284 ms 284 ms 12-122-254-98.attens.net [12.122.254.98]

24 284 ms 314 ms 285 ms mdf001c7613r0003-gig-10-1.wdc1.attens.net [63.240.193.10]

I have not changed anything since my last backup, I have been back through my services to make sure any unnecessary ones have been disabled. All is at should be.

I have put a new ether-net cable from my modem/router to my PC to rule that out. Still no change.

Any suggestions?

Hello Fiery, welcome to the forum.

Ping is the amount of time that takes for a packet to get from you to the server and back to you. The farther the server is from you, the higher the ping time is going to be. Doing a traceroute will tell you where the slowest segments are, but since no human being picks your path, you can't do anything about it. It's the internet routers - the ones that make sure that every packet will eventually reach its destination even if half the internet disappears - that choose the route.

What I suggest you to Call the ISP. If you get the typical run a round ask to speak with a supervisor. Tell them you are experiencing a high ping when you test the connection. They may send a technician out to test the line, could be something that is beyond your control and you will be happy after you called.

Thanks.
Arvin

Arrrggg they charge here to do line tests. I suspected it might be my ISP was hoping it wasn't