Intermittent loss of internet connectivity

N

newstartdata

New Member
I have a 1 yr old Dell Inspiron 530s from a client. They never opened the box and let the computer sit for the past year. So, it is essentially brand new. The OS is Vista Home Prem. x64. Upon setting up the unit (and I've set up hundreds of new computers), it intermittently loses it's network connectivity.

I have it connected to a Motorola Surfboard cable modem w/ Comcast as the ISP. Other systems, which I hook up to this connection, have zero issue.

I've run a ping test with the (-t) switch... it will show about 4 to 5 replies each w/ a normal speed of somewhere between 11 & 50 ms. Then, it will stall & either tell me that it cannot find the host or the ping location. Or, will show a reply but the speed will be 2000 to 3000 ms.

I've tried disabling the onboard NIC & installing a 10/100 NIC (w/ x64 capability)... exact same issue. I then moved the secondary NIC to a different ISO slot... same issue.

I have now purchased an Intellinet USB 2.0 adapter. EXACT same issue.

I'm guessing, at this point, that it is an issue with the motherboard.

Has anyone EVER seen something like this? Is this a known issue with Vista Home Premium, or with Vista x64 environments?

THANK YOU!

Seph
 

My Computer

System One

Don't quite understand the post or reason for the reply as it it did nothing to address the problem.

@newstartdata

this appears to be one of the up and coming problems with vista, just lke the BSOD, have not found or seen any resolutions; see posts above and below yours.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Intel Core 2 Quad Q6600 Kentsfield 2.4 Ghz LGA 775 Quad
    Motherboard
    Foxconn P45A-S LGA 775 Intel P45 ATX
    Memory
    OCZ2VU80016GQ 16GB (4x4GB) DDR2 800Mhz Vista Dual Channel
    Graphics card(s)
    2- Sapphire 10022SL Radeon HD 3850 PCI-e in Crossfire mode
    Monitor(s) Displays
    Acer H213H 21.5" Widescreen Full HD 1080P LCD
    Hard Drives
    2- Seagate ST3160023AS HD 500GB 2- Seagate ST31000333AS HD 1TB 1- Seagate ST310005FJA105-RK Freeagent Desk 1TB
    PSU
    Enermax EG701AX 600W Switching Power Supply
    Case
    Lian Li PC-70 Ext/ATX
    Cooling
    Artic Cooling Freezer 7 Pro for Intel CPU
    Mouse
    Intellimouse Optical
    Keyboard
    MS Keyboard Pro
    Internet Speed
    3766.5Kbits 470.8KBytes
    Other Info
    2- Incessa IN-811 removable drive bays and 8- removable drive bay caddies.
Disable the Windows Security Center that comes with Vista. reactivate the sleep function and see if that corrects the problem.

So far so good for me after awakened twice. Real test comes in the AM, will let you know tomarrow.

If you don't have a 3rd party app for malware antivirus look on this site as they have numerous apps listed numerous times and lots of discussions to go with them.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Intel Core 2 Quad Q6600 Kentsfield 2.4 Ghz LGA 775 Quad
    Motherboard
    Foxconn P45A-S LGA 775 Intel P45 ATX
    Memory
    OCZ2VU80016GQ 16GB (4x4GB) DDR2 800Mhz Vista Dual Channel
    Graphics card(s)
    2- Sapphire 10022SL Radeon HD 3850 PCI-e in Crossfire mode
    Monitor(s) Displays
    Acer H213H 21.5" Widescreen Full HD 1080P LCD
    Hard Drives
    2- Seagate ST3160023AS HD 500GB 2- Seagate ST31000333AS HD 1TB 1- Seagate ST310005FJA105-RK Freeagent Desk 1TB
    PSU
    Enermax EG701AX 600W Switching Power Supply
    Case
    Lian Li PC-70 Ext/ATX
    Cooling
    Artic Cooling Freezer 7 Pro for Intel CPU
    Mouse
    Intellimouse Optical
    Keyboard
    MS Keyboard Pro
    Internet Speed
    3766.5Kbits 470.8KBytes
    Other Info
    2- Incessa IN-811 removable drive bays and 8- removable drive bay caddies.
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