remote desktop log on problem

P

powervan8

Member
hello guys,

i hope you can help me with this kind of problem with the remote desktop. after i followed the instruction in the support.microsoft.com on the remote desktop work around it seems that still i can't use the remote desktop mainly because everytime i log on to it it always ask for the username and password and i don't know what to do with it. i really don't know if the un&pw is my computer's un&pw (which i dont have a pw) or the un&pw of the pc that i wanted to connect to. it seems complicated for a beginner. :)

thanks a lot and have a great day.

n.b. i hope i can find a resolution asap.
 

My Computer

System One

It will be the username and password of the computer you are trying to connect to. If you do not have a password on that computer, try entering just your username, but sometimes the security is set up in such a way that you cannot log on if you do not have a password. If you have any problems, just post back.

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
hi,

the problem with the remote desktop is still the same even if i just put in the username. i tried to put a password on the other computer (the client) but it still the same, asking for the username and password. and i do the same for the host computer and still the same problem. i thoroughly follow the instruction of support.microsoft on the work around same result.

n.b. if there's any resolution or info on this kind of problem kindly reply.

thank you so much for the help.
 

My Computer

System One

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