Annoying download speeds

halocevista · Sep 11, 2009

Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.

Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

headshot · Sep 12, 2009

Re: Annoynig downlaod speeds

slow download speed caused by so, so many - many things. u need to be sure what u did to ur computer. it could be a malware attacking ur computer, trojans, worms, spyware, etc.

it could be the server that u r trying to download is busy or full, could not accept more connections.

it could be u r downloading from a location that is so far, far away thus making ur ping climbs up, up and away so high leading to reduced download speed. :geek:

let see what brink will bring to you here, and so for all other ppl below me who wanted to help you, thats all i could say.

zigzag3143 · Sep 12, 2009

Re: Annoynig download speeds

halocevista said:
Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.

Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

There are several things that can affect your thru put. One is if IPv6 is enabled in network and sharing. The there is RDC which also should be off. Can you tell us more about your hardware and network setup

Thanks

Ken

whs · Sep 12, 2009

Re: Annoynig download speeds

zigzag3143 said:
halocevista said:

Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.

Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

Click to expand...

There are several things that can affect your thru put. One is if IPv6 is enabled in network and sharing. The there is RDC which also should be off. Can you tell us more about your hardware and network setup

Thanks

Ken

What you are seeing is completely normal. Here are some factors that can effect the download and upload speed:

1. The traffic on the net at various times of the day
2. The distance of the server
3. The speed and load of the server
4. Other users on the same line (in case you share the line via a router or switch)

I have seen my speed vary a factor 1 to 10

halocevista · Sep 12, 2009

Re: Annoynig download speeds

zigzag3143 said:
halocevista said:

Hi. I am getting sick of my ISP and their terrible help. My download speed is annoying me so much. My download speed is so low and doesn't keep a consistent rate it is different every time, look at this picture of different speed tests I did.

Right now I am getting 2-3Mb/s but my best was 24.04Mb/s, why is it doing this. I am suppose to be getting 6Mb/s but sometimes it goes over and right now it is slow as ever. help please?

Some more info:
ISP: Road Runner
I am directly connected to my modem now cause customer support wanted me to even tho I get the same crap speed with modem and router.
I have a linksys router, but it is bypassed at the moment.
Running Windows Vista.

Click to expand...

There are several things that can affect your thru put. One is if IPv6 is enabled in network and sharing. The there is RDC which also should be off. Can you tell us more about your hardware and network setup

Thanks

Ken

I am running Vista Home premium 32 bit
AMD X2 6000 CPU
2GB of RAM
8800GTS

My network set up now is a Modem connected to my linksys router which is connected to my PC. When I test my speeds now they are higher than 6Mb/s(The speed I was told to be getting), Speedtest.net says 8.86Mb/s right not at 3PM in the after noon but last night it was crap.

What is RDC and how do I turn it off, Should IPv6 be enabled or disabled if so how? Thanks.

halocevista · Sep 12, 2009

Re: Annoynig download speeds

Ok so one hour later my speeds go back to being crap 1Mb/s.... :/

whs · Sep 12, 2009

Re: Annoynig download speeds

Let me show you something. The 2 measurements below were taken only 2 minutes apart. The first was to a US server (from Germany) and the second was to a German server. See the difference in download speed - but the funny part is that the upload speed to the US is a lot faster. Go figure!

halocevista · Sep 12, 2009

Re: Annoynig download speeds

How does this help me? :confused:

Or nothing can be done? I am using the same server and the speeds change. I am not using 2 different ones.

ripbox · Sep 12, 2009

Think your self lucky i have an 8Mb line and normally get that speed but my ISP has capped my peak time connection to 512Kbps yes peak time that's 6pm till 12am, i couldn't get close enough into you pic to see the dates and times but make sure its a regular thing and that you have not been capped threw a FUP agreement as this could explain you irregularities

http://www.broadbandchoices.co.uk/fair-usage-broadband.html

whs · Sep 13, 2009

Re: Annoynig download speeds

halocevista said:
How does this help me? Or nothing can be done? I am using the same server and the speeds change. I am not using 2 different ones.

I know it does not help you. It was just to illustrate the points I made earlier - there are many parameters that can change the speed from one minute to the next. And you really cannot be helped because there is nothing anybody can do. And if you look into the contract you have with your ISP, I am sure it says "up to" regarding the speed. They never guarantee a certain speed to be available all the time.

ripbox · Sep 13, 2009

Re: Annoynig download speeds

whs said:
halocevista said:

How does this help me? Or nothing can be done? I am using the same server and the speeds change. I am not using 2 different ones.

Click to expand...

I know it does not help you. It was just to illustrate the points I made earlier - there are many parameters that can change the speed from one minute to the next. And you really cannot be helped because there is nothing anybody can do. And if you look into the contract you have with your ISP, I am sure it says "up to" regarding the speed. They never guarantee a certain speed to be available all the time.

yup i cant disagree with you there WHS

@ halocevista try looking at SamKnows Broadband - Availability - Exchange Search to see how for away you are from your local exchange and see if there is any notifications about planned maintenance

zigzag3143 · Sep 13, 2009

HV

have you tried all the things ppl have sugested? do you have another machine that is working? what does your ISP say your speeds should be? What hardware is involed?

all kinds of info we need to help you.

Ken

halocevista · Sep 13, 2009

Yeah I did what was said. I have a laptop and another desktop, they are connected wirelessly and my main is connected physically. All mchine are getting the same speeds. My ISP says I need to get 6Mb/s but when I test speeds they either go over which is awesome and then they go very low like right now it is only 1Mb/s. What you mean what hardware? I got a modem and router.

zigzag3143 · Sep 13, 2009

halocevista said:
Yeah I did what was said. I have a laptop and another desktop, they are connected wirelessly and my main is connected physically. All mchine are getting the same speeds. My ISP says I need to get 6Mb/s but when I test speeds they either go over which is awesome and then they go very low like right now it is only 1Mb/s. What you mean what hardware? I got a modem and router.

Your ISP say you should have what speeds now? what kind of router, and cable modem?

Ken

halocevista · Sep 14, 2009

The highest they said was 6Mb/s. It is a Linksys WRT54G router, and the cable modem is Time Warner cables webstar by Scientific Atlanta,INV

zigzag3143 · Sep 14, 2009

halocevista said:
The highest they said was 6Mb/s. It is a Linksys WRT54G router, and the cable modem is Time Warner cables webstar by Scientific Atlanta,INV

I share your pain time warner is mine as well. The problem with cable is the device outside you building has a finite capacity. if it handles 50 customers and 40 of them are on lne everyones download slows down. What I try to do is schedule downloads overnight and during dinner time. Im afraid there isnt much yu can do. You might benifit by a different modem but not by alot.

Ken

Annoying download speeds

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