Vista won't allow me to access the internet.

T

theUser

New Member
I just reinstalled my OS, and am having trouble connecting to the internet with my desktop. I've tried calling up att, and it turns out my IP can be located, but I can't seem to access the internet. I tried pinging a few websites in my command prompt, but all my requests ended up timing out.

So I am connected to the internet, but am unable to access it.

Any suggestions? I'm using a wired connection btw...
 

My Computer

System One

Have you checked your firewall settings ?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire X1700
    Motherboard
    ASUS
    Memory
    3 gigs
    Graphics card(s)
    EVGA 1 gig GeForce 210
    Monitor(s) Displays
    Vizio 21" tv
    Screen Resolution
    1920x1080 resolution
    Hard Drives
    1 terabyte sata in 1 partition
    Cooling
    fans that came with it
    Mouse
    basic USB
    Keyboard
    basic USB
    Internet Speed
    3 megabits on a cable modem, wired
Did you install your chipset drivers after finishing with the new OS install? Who is your ISP? Are you connected straight from a modem cable, ethernet cable or behind Router setup?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB Samsung Sata 750GB Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Mouse
    Logitech G7
    Keyboard
    Logitech G15
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
AstaLaVista said:
Did you install your chipset drivers after finishing with the new OS install? Who is your ISP? Are you connected straight from a modem cable, ethernet cable or behind Router setup?
Click to expand...

I installed my chipset drivers, my ISP is AT&T (who could not resolve my problem), and I am connected to a router. I don't know exactly what's going on; AT&T is able to locate my IP address, but my computer does not recieve any responses from the internet...
 

My Computer

System One

when you say that you are conected to the router are you saying that you are getting a local ip address if so maybe you can login to your router and see if he is getting a Public IP Address, Some router have tools such as ping and traceroute and you from ping from the router. If this is successful the it must be some sort of firewall issues either with your PC or your router.
do you use cabel or dsl to connect to the internet
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
    CPU
    Intel Core 2 duo
    Memory
    4 GB
    Graphics card(s)
    ATI Mobility Radeon™ HD 3400 Series
    Screen Resolution
    1600x900
    Hard Drives
    400 GB
    Case
    Laptop
    Internet Speed
    DSL 2 Mbps in dec 16 yesssss
    Other Info
    We Can DO I.T.
Suggest eliminating your router and connecting your computer directly to your cable or DSL modem until you are able to get that computer working with the internet. Even if you have other computers on the router and they work with the internet, it's usually best to get to bare bones configuration to get stuff working.

BTW, while you are connected to the router, are you able to ping it successfully?
 

My Computer

System One

nso5300 said:
when you say that you are conected to the router are you saying that you are getting a local ip address if so maybe you can login to your router and see if he is getting a Public IP Address, Some router have tools such as ping and traceroute and you from ping from the router. If this is successful the it must be some sort of firewall issues either with your PC or your router.
do you use cabel or dsl to connect to the internet
Click to expand...

She was able to obtain my local ip address.

Skyzoomer said:
Suggest eliminating your router and connecting your computer directly to your cable or DSL modem until you are able to get that computer working with the internet. Even if you have other computers on the router and they work with the internet, it's usually best to get to bare bones configuration to get stuff working.

BTW, while you are connected to the router, are you able to ping it successfully?
Click to expand...

Even my network and Sharing window indicates that I AM connected to the internet. I'm just unable to access it. I even turned off windows firewall and obtained the same result...
 

My Computer

System One

try browsing some websites in safe mode with networking.
Also, run Diagnose n Repair.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Dual Core 3 GHz
    Motherboard
    Intel 945 GCL desktop motherboard
    Memory
    3 GB DDR 2 667 Mhz
    Graphics card(s)
    ATI X1550 256 MB
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 19"
    Hard Drives
    80 GB IDE Samsung.
    Mouse
    iBall
    Keyboard
    iBall
    Internet Speed
    2mbps
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