Solved Conection speed is slow need help

venom762 · Feb 5, 2009

Well every every once in awhile my speed drops to half of what it is suppose to be. I pay for 5meg but it drops to 2200kbps. I have my Actiontec M1000 that feed a Linksys wireless router. When the problem was there I had the router unplugged and it still did it. Qwest says I'm getting the speed but several bench test say other wise. They finally said the modem was at fault I replaced it yesterday and still does it. what could I be missing. Is it my service or something else? I have ran several virus software cleaned cookies and updated the firmware in the modem with no luck.

Brink · Feb 5, 2009

Hello Venom,

You might see if this may be part of the issue below.

http://www.vistax64.com/tutorials/72308-auto-tuning-tcp-ip-receive-level.html

However, I would also keep hounding on Qwest to help you resolve either this hardware, software, or setting issue since this is what you are paying them for each month. If need be, they can send a tech to your house to check what may be wrong at your end.

Hope this helps,
Shawn

venom762 · Feb 5, 2009

I tried all the settings it was on highly restrictive
still slow

cg1304 · Feb 6, 2009

I have a similar problem, at best i can download files at a fairly decent 200kbps, but sometimes it just plummets to somewhere ranging from less than half of that, to barely 10kbps, then barely even 1! Right now its doing it at about 50k but i reckon that a 10mbps connection should be churning out probably not all the 1 and a bit mbps it can, but probably at least 800k
I use PPPoe (or whatever its called) broadband connection

could be the vista basic OS, but if and when i can afford it ill get the premium upgrade
any help will be appreciated

AstaLaVista · Feb 6, 2009

My AT&T tech told me my slow internet speeds was due to mine and my neighbor's Flood Lights! :shock:

:huh:

Suffice to say, I am looking for a new ISP.

Brink · Feb 6, 2009

ROFLMAO,

I suppose that they flooded the cable and had overwhelmed it.

venom762 · Feb 6, 2009

I was played around with it last night after brink gave me some help after power cycling the modem it was back up to 4400kbps. It worked all day and then when I went to watch a Movie on my Xbox with netflix it dropped about 3/4 way through the movie. I shut down the 360 and ran the speed test and it was 1500kbs. Is this the modem? If so whats a good modem to get to replace it?

Brink · Feb 6, 2009

Hi Venom,

I would check with your internet provider to see what they recommend that would be best to work with their equipment. A ISP may not support some modems.

venom762 · Feb 6, 2009

Is the actually a modem problem? Just ran the speed test and I was back up to 4200kbs.

Brink · Feb 6, 2009

Well some websites will be faster and slower than others depending on their bandwith. If you have broadband cable, then you also have the shared usage issue with the speed dropping some during peak hours when there is a lot of people online in your area at the same time.

You might also request that Qwuest send someone out to check to see if there may be a issue with the connection at your end somewhere.

venom762 · Feb 6, 2009

The main problem is that when I watch a movie anytime it drops the speed on the xbox and say My Internet connection speed had slowed. Then that's when I check the speed and its low.

Brink · Feb 6, 2009

You might ask Qwuest if they trottle the bandwith back for this type of activity.

Not sure why. :confused:

venom762 · Feb 8, 2009

Well knock on wood I think the problem is fixed. I installed a new Netgear DC834G modem/router. Half a day of Xbox and PC play and its been holding strong at 4400kbs. I hope this is it.

Brink · Feb 8, 2009

Venom,

That is great news. I'm happy to hear that it seems to be sorted out. Thank you for posting back your results.

venom762 · Feb 8, 2009

No problem thank you for all of the help, it was great and a thanks to all the other people that helped me out.

Solved Conection speed is slow need help

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