wireless will not work with any adapter

I

iataleph

New Member
I have a compaq presario desktop that I am trying to connect to a dlink wireless system. I have tried trendnet, linksys, and now Dlink usb wireless adapters but none will connect. They show up in the device manager as fine and dandy but will not enable. I am now trying the dlink WUA 1340 and downloaded the drivers from the dlink website.
I have also did a netsh wlan show settings and it says the autoconfig is disabled. Not sure if it should be enabled and have yet to find out how to enable it on this desktop. I have already tried the to do set autoconfig enabled=yes interface="?" as per technet instructions but just says wlansvc is not running. I am very frustrated and have had to drag the dlink router and dsl to telus to my computer so I can hook up by ethernet.
I have ran the gammut on this as I have even went through all the usb plugs and all are working and detect the wireless device. I have removed everything a few times and reinstalled without the dlink software etc. etc. etc.
I am not sure but I think the wlansvc not running may be an issue????
Thanks for any suggestions.
Sandy
 

My Computer

System One

Hi, iataleph, and welcome to the forums.

Have you disabled the wlansvc?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Yes it is disabled. I contacted dlink support last night. They said to contact hp compaq support to see what is wrong with the machine. She said that the adapter was loaded fine and has right drivers??
 

My Computer

System One

I contacted both Dlink and Compaq support. Both were fruitless. I was told that if the device was in the device manager and no questions marks on it then it is the hardwares problem (Dlink support said), called compaq support and got the same answer but said was Dlink problem. Neither helped much. I do know now that the drivers are correct. but the wireless adapter will not enable in vista. I have screenshot the network connections page but not sure how to attach.
It shows as functioning in device manager, disabled in network connections manager and when we right click to enable says it is enabling but never does it.
this is the 3rd adapter on this vista machine with the exact same problem. compaq support did not seem to think that was suspect at all so now my last resort is the culprit is vista. I am starting to see how Mac is able to make those commercials!!!!!
 

My Computer

System One

the wlansvc service needs to be *enabled* not disabled. Hence your issues, perhaps?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I am not sure how to do that. I thought I found a way to enable it but it would not do it via net start in command prompt. please can you advise how to do it.
 

My Computer

System One

You need to verify if it is running or not via Services.msc - click start, type in service, and Services.msc should show up.

Find the wlansvc (near the bottom) and make sure it is 1) set to automatically load, and 2) actually running (start it if is not running).
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I have looked for this service and it is not there. I have checked this a few times previously and the only service I have is the wired autoconfig which I started. did not help but is the only service on this computer that says wired or wireless autoconfig.
file:///C:/Users/sandra/Desktop/wireless%20disabled.htm
see if this file with screenshots will open. I don't have a webpage but saved screenshots to .doc and then resaved as html.
worth a try, if you can tell me how to send screenshots otherwise then let me know.
 

My Computer

System One

Thank you for your help. I was able to get a worthwhile help technician at HP and send them screenshots to show them that the wlansvc was not functioning at all. Had to do a complete system restore to factory settings and now the dlink adapter works like a charm. I did not have great luck with the vista backup program. lost all my emails in my inbox in outlook but I took precautions and put necessary items on a small usb key to ensure I don't lose the most important stuff. Good thing as the backup hung up three times and never worked.
 

My Computer

System One

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