Error 6 Handle invalid

R

ronkleim

New Member
Get "Error 6 Handle invalid" when using dial up.
Has worked for months, suddenly i get this error message.

Tried unistall modem and re-boot to re-install but that didn't work.

I saw this fix on onther forum concerning 2000 pro OS:


"I resolved this problem by removing the modem thru Control Panel > Phones and Modems and then I unistalled the modem in Device manager. Once the reboot was complete and it was reinstalled it was working again.
When you look on Control Panel > Phones and Modems you will notice that you see the modem is "not present" on any ports. If you try just unistalling thru Device Manger it won't work."


Since the OS is different than VISTA, you can't follow the path exactly, but I thought
this may help.

Others have tried a restore to time before the problem but that apparently didn't work
(Although I haven't tried it myself yet)

Okey, if anybody knows what to do, PLEASE let me know here!
 

My Computer

System One

Hi and welcome to the Vista forums!

Can you go in device manager, display hidden devices, have a look in network and modems to check if all device seem to work fine.
 

My Computer

System One

sidney1st said:
Hi and welcome to the Vista forums!

Can you go in device manager, display hidden devices, have a look in network and modems to check if all device seem to work fine.
Click to expand...



Not sure what you are getting at with the above.

Anyway, ran modem test; tested fine.
Set up another dial -up with phone #, password and username, that didn't work!

I use the same account info to get on line with my old MAC so I can post here today.

Uninstalled modem and re-installed by re-boot; that didn't work.

HELP
 

My Computer

System One

Maybe i explained myself badly.
In device manager, if you show all devices including the hidden devices, do you have any yellow mark in front of a device?
 

My Computer

System One

sidney1st said:
Maybe i explained myself badly.
In device manager, if you show all devices including the hidden devices, do you have any yellow mark in front of a device?
Click to expand...

Thank you for the help!

The large list of Network adapters "6TO4 Adapter", isatap, WAN, etc. all have the yellow triangle with !


I don't know if that means anything.
Thanks for the replies.

There must be something wrong with the modem drivers?
 

My Computer

System One

The 6TO4 adapter is in relation with IPV6 it enables to transport IPv6 traffic over an IPv4 infrastructure.
So apparentely there is no relation between your problem and this adapter, M$oft saying that the yellow mark do not affect in any way the network process.... ????
My point of view maybe different so let's try to install the right drivers manually.

First, what is the error N° shown in the adapter properties?
Then make this test: Remove all the 6TO4 adapters (uninstall) then reboot and have a look in the devices manager, how many adapters are reinstalled?
If only one with the yellow mark, launch your dial up connection, it won't work obviously, close it and have a look again in the devices manager to check if the number of adapters has changed.
Seems a bit silly to check that but i have something in mind :)
 

My Computer

System One

sidney1st said:
The 6TO4 adapter is in relation with IPV6 it enables to transport IPv6 traffic over an IPv4 infrastructure.
So apparentely there is no relation between your problem and this adapter, M$oft saying that the yellow mark do not affect in any way the network process.... ????
My point of view maybe different so let's try to install the right drivers manually.

First, what is the error N° shown in the adapter properties?
Then make this test: Remove all the 6TO4 adapters (uninstall) then reboot and have a look in the devices manager, how many adapters are reinstalled?
If only one with the yellow mark, launch your dial up connection, it won't work obviously, close it and have a look again in the devices manager to check if the number of adapters has changed.
Seems a bit silly to check that but i have something in mind :)
Click to expand...

ALL the drivers listed under Network adapters have the yellow triangle and under properties says "Windows cannot load the drivers required for this device (code 31)

There are 17 6TO4 adapters listed with the yellow triangle but do not disapear when "uninstalled".
 
Last edited:

My Computer

System One

Weird!
Then, try to install manually the driver.
Choose to install a driver from your computer, then choose within a list on your computer, then untick "display compatible hardware" or something like that, then choose Microsoft (not microsoft corporation) and click on the 6TO4 adapter and try to install it!
 

My Computer

System One

sidney1st said:
Weird!
Then, try to install manually the driver.
Choose to install a driver from your computer, then choose within a list on your computer, then untick "display compatible hardware" or something like that, then choose Microsoft (not microsoft corporation) and click on the 6TO4 adapter and try to install it!
Click to expand...

Thanks for the help; I'm not sure what you want me to do.
Am I searching for the drivers in the PC or on-line?
What about finding the modem drivers on-line , downloading them onto my MAC then tranfering them to the PC?

Look at this thread for a fix for the same problem with XP:
http://forums.practicallynetworked.com/showthread.php?p=29269
 

My Computer

System One

sidney1st said:
ronkleim said:
Thanks for the help; I'm not sure what you want me to do.
Am I searching for the drivers in the PC or on-line?
Click to expand...

On your computer, follow what i wrote after clicking on "Update Drivers"
Click to expand...

"Windows encountered a problem installing the driver software for this device."
Windows found driver software for your device but encountered an error while attempting to install it"
 

My Computer

System One

Further to your MP, your problem is not solved :(

OK, then could you attach an image of the network adapters in the devices manager.
Verify that you did not stop any services regarding ipv6 (services.msc) and the same in the network properties.
 

My Computer

System One

sidney1st said:
Further to your MP, your problem is not solved :(

OK, then could you attach an image of the network adapters in the devices manager.
Verify that you did not stop any services regarding ipv6 (services.msc) and the same in the network properties.
Click to expand...

Is this what you wanted?
I need more info on what ipv6 is.

DRIVER.JPG

http://home.att.net/~ronkleim/DRIVER.JPG
 
Last edited by a moderator:

My Computer

System One

Ok, then we will try to disable IPV6 over all interfaces and therefore prefer IPV4 to IPV6.
Open regedit and go to: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip6\Parameters
In Parameters, create a dword key with this name: DisabledComponents, value of datas: 000000ff (just type ff)

Reboot and try!

I'll give you more info after your problrm is solved, not only on IPV6 but on how dial up can interfer with ipv6.
 

My Computer

System One

sidney1st said:
Ok, then we will try to disable IPV6 over all interfaces and therefore prefer IPV4 to IPV6.
Open regedit and go to: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip6\Parameters
In Parameters, create a dword key with this name: DisabledComponents, value of datas: 000000ff (just type ff)

Reboot and try!

I'll give you more info after your problrm is solved, not only on IPV6 but on how dial up can interfer with ipv6.
Click to expand...

Sorry , what is "regedit"? Where is it?

I do lot's of other work on my PC that doesn't involve the internet.
What is the risk of screwing something else up by doing what you suggest?
 

My Computer

System One

I'm working on the same problem.

background:
Compaq C571NR Notebook
Modem: HDAUDIO Soft Data Fax Modem with SmartCP
Home Prem. 32bit

Windows states its "Up to date"
Installed Optional Newer Modem drivers (no change in error)

Problem seemed to occur after installing cumulative security update for IE 7 (KB950759) which was installed before Optional Modem Driver.

Tried using a restore point to prior date but has an "unexpected error" during the restore an fails to do anything. (great to know thats working properly)

Tried the steps included in MS Article ID: 810979 to no avail.

Ive also tried following RAS & NDISWAN component corruption fixes. No help either.

I've completely uninstalled Modem & all RAS adapters listed in Device Manager (including hidden devices) Rebooted and resetup with brand new dialup connection. Same "Error 6: Handle is invalid" Bouncing around reading random forums it appears vista has trouble with Dialup connections for some reason. Either chronic 720 errors, or this error 6 handle invalid. Hoping we can get this figured out, its becoming very frustrating.

EDIT:
Just an FYI the Network connection works fine, connects right up to a DHCP router and access the internet without a hitch. Just seems like when the PC tries to finalize authentication on a dialup connection it fails and gives the error 6.
 
Last edited:

My Computer

System One

Soul1601 said:
I'm working on the same problem.

background:
Compaq C571NR Notebook
Modem: HDAUDIO Soft Data Fax Modem with SmartCP
Home Prem. 32bit

Windows states its "Up to date"
Installed Optional Newer Modem drivers (no change in error)

Problem seemed to occur after installing cumulative security update for IE 7 (KB950759) which was installed before Optional Modem Driver.

Tried using a restore point to prior date but has an "unexpected error" during the restore an fails to do anything. (great to know thats working properly)

Tried the steps included in MS Article ID: 810979 to no avail.

Ive also tried following RAS & NDISWAN component corruption fixes. No help either.

I've completely uninstalled Modem & all RAS adapters listed in Device Manager (including hidden devices) Rebooted and resetup with brand new dialup connection. Same "Error 6: Handle is invalid" Bouncing around reading random forums it appears vista has trouble with Dialup connections for some reason. Either chronic 720 errors, or this error 6 handle invalid. Hoping we can get this figured out, its becoming very frustrating.

EDIT:
Just an FYI the Network connection works fine, connects right up to a DHCP router and access the internet without a hitch. Just seems like when the PC tries to finalize authentication on a dialup connection it fails and gives the error 6.
Click to expand...

I was wondering if a DSL connection would work condisering all my Network drivers are missing and won't re-install......
I had a lot of trouble with VISTA crashing before when I was doing video editing.
I managed to download a bunch of updates and that fixed it.
I don't suppose installing a VISTA service pack would fix this dial up error???
 

My Computer

System One

ronkleim said:
Soul1601 said:
I'm working on the same problem.

background:
Compaq C571NR Notebook
Modem: HDAUDIO Soft Data Fax Modem with SmartCP
Home Prem. 32bit

Windows states its "Up to date"
Installed Optional Newer Modem drivers (no change in error)

Problem seemed to occur after installing cumulative security update for IE 7 (KB950759) which was installed before Optional Modem Driver.

Tried using a restore point to prior date but has an "unexpected error" during the restore an fails to do anything. (great to know thats working properly)

Tried the steps included in MS Article ID: 810979 to no avail.

Ive also tried following RAS & NDISWAN component corruption fixes. No help either.

I've completely uninstalled Modem & all RAS adapters listed in Device Manager (including hidden devices) Rebooted and resetup with brand new dialup connection. Same "Error 6: Handle is invalid" Bouncing around reading random forums it appears vista has trouble with Dialup connections for some reason. Either chronic 720 errors, or this error 6 handle invalid. Hoping we can get this figured out, its becoming very frustrating.

EDIT:
Just an FYI the Network connection works fine, connects right up to a DHCP router and access the internet without a hitch. Just seems like when the PC tries to finalize authentication on a dialup connection it fails and gives the error 6.
Click to expand...

I was wondering if a DSL connection would work condisering all my Network drivers are missing and won't re-install......
I had a lot of trouble with VISTA crashing before when I was doing video editing.
I managed to download a bunch of updates and that fixed it.
I don't suppose installing a VISTA service pack would fix this dial up error???
Click to expand...

Hey Guys,


This all seems very werid to have that many adapters having problems..

I use dialup when Im out on the road without any issues and I have never seen anything like that before :eek: Have you used any system tweaking programs? and Do you have VistaSP1 installed?

Steven
 

My Computer

System One

You must log in or register to reply here.
Back
Top