vista business 32 and nortel vpn client for vista 6.0.7.28

J

jvt

New Member
Hello:
I have windows vista business installed and also successfully installed the the VPN client for vista from Nortel. I am able to use VPN to connect but I keep getting the BAD_POOL_CALLER STOP (....) error intermittently...Any help would be greatly appreciated

thanks
 

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Hi Jvt,

Check with Nortel for a updated version of there client...Do you have to use Nortel or can you use any VPN client as there are others with better Vista support?

dmex
 

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Hi Dmex
Thanks for your response. Yes I tried to check for updates. But this is the latest vista version they have. There is an updated version for XP. Unfortunately I am stuck to nortel..I am surprised that nobody else is complaining...May be hardly anbody using vista/nortel I guess..

..jvt
 

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Hi, I just see that you have install nortel client VPN and have no issues so maybe you able to help me.
I have vist home premium and wireless network at home with 2 PC one run on XP and not having any issue with VPN connection but my new PC with vista when connection to my work using Client VPN it give me error saying if I use firewall I need to open UDP port 10000. I did open this port in vista firewall and still no luck so I did turn off firewall and still same issue and unfortunately at work no one have experience with Vista and VPN to help. My understanding is my I can connect on my network using laptop (XP) it mean my router is out of question and it must be something bocking port 10000 inside vista any comments a welcome.
 

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jpoltora said:
Hi, I just see that you have install nortel client VPN and have no issues so maybe you able to help me.
I have vist home premium and wireless network at home with 2 PC one run on XP and not having any issue with VPN connection but my new PC with vista when connection to my work using Client VPN it give me error saying if I use firewall I need to open UDP port 10000. I did open this port in vista firewall and still no luck so I did turn off firewall and still same issue and unfortunately at work no one have experience with Vista and VPN to help. My understanding is my I can connect on my network using laptop (XP) it mean my router is out of question and it must be something bocking port 10000 inside vista any comments a welcome.
Click to expand...

Hi Jp,

Have you tried running Nortel by right-clicking and using "Run as Administrator" ?
 

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jpoltora said:
What do you mean 'right click on nortel'? when I right click you get all the usual staff eg properties etc
Click to expand...

Hi Jp,

You should be able to see a menu entry called "Run As Adminstrator"

File
 

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Most VPN software have there own firewall built in. Try disabling any firewalls you have installed. IE Norton's, Mcafee, Zone Alarm, Microsoft
Had similar issue with Checkpoint VPN. As soon as the firewall was disabled, errors went away.
 

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    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
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Dmex, I di dtry to run as admin ans still not much luck,at work support group told me that something must blocking UPD port 10000 but they not shure where to look (vista is not under support yet so mot much knowlage arround)
 

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jpoltora said:
Dmex, I di dtry to run as admin ans still not much luck,at work support group told me that something must blocking UPD port 10000 but they not shure where to look (vista is not under support yet so mot much knowlage arround)
Click to expand...

Theres been plenty of information about Vista since its release 18months ago, Its a shame that company has yet to bother supporting it yet :sarc:

Have you tried turning the Windows Firewall off?
 

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Yanno, Steve, this is the second time a user has reported errors with such a high port number.

jpoltora - as the work support group if they can adjust the settings to allow you to come in on a port lower than 10000 and see if it works. If so, then more than likely your Windows firewall needs an explicit rule allowing both incoming and outgoing connections on that particular port....
 

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  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
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    Lenovo
    Case
    Lenovo
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    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I work for CSC so no chance they will change the settings, this are global access to CSC so is use by around 70000 employees around the globe. I thought if I turn off the firewall it should let me connected but is not so I just wonder if Vista has additional security settings blocking UDP 10000 in and out traffic.
 

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My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex

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