Vista, new acer and internet connection

B

bobdonelan

New Member
I have an Acer lap top, BT 210 voyager router and BT broadband connection. This uses an ethernet connection.
Since using my lap top with Vista (32) my connection has been intermittant. BT have tried everything including checking the line and say everything is OK from their end. I have tried disabling the firewall too but no luck. I am at my wits end as BT cant help but i pay them £15 a month for this ervice.
Does anyone have any ideas as to how I can solve this problem. i suspect its a software or OS problem. Please try to keep the jargon to a minimum as I am semi-IT literate!!!! Thanks in advance for any help.
 

My Computer

System One

Get the firmware from BTs site. Firmware is the hardcoded routines run in the router and every now and then the manufacturer releases new updates..much like software..that corrects faults and bugs in the router.
I had a BT voyager when I first got the internet..they are cheap, nasty and crap. I suggest upgrading your kit to a router such as Netgear. Once I did this all my disconnections stopped. Trust me its the voyager...
 

My Computer

System One

  • CPU
    Dual Core E7200
    Motherboard
    Asus P5K
    Memory
    4GB DDR2 800 SDRAM
    Graphics card(s)
    GForce 8600GTS 512mb
    Sound Card
    Auzentech XFi Prelude 7.1 on Onkyo605 Rxer
    Monitor(s) Displays
    20" Samsung SyncMaster 206BW
    Screen Resolution
    1680x1050
    Internet Speed
    Sky UK
You must log in or register to reply here.
Back
Top