My friend installed update for graphic's but not working right.

S

steadyone

Member
Hi friends! My friend has Vista Basic 32 bit Dell.

Well she had gotten this new flat screen 22 inch and the resolution was not right etc. So my friend decided to update her graphic's card. So she updated it and now it wont just go right into setup mode, it just goes to a black screen and it tells her to plug in the monitor to her other graphic's card. Now she has two different size monitor connections, and the 22" flat screen only has one connection plug in type. At the bottom of the black screen it says, press F2 to go into start up, or F12 to Bios.

So hummm not sure what to do here do you know how she can solve this problem??

Thanks
 

My Computer

System One

  • Manufacturer/Model
    HP
    Memory
    2gig
Welcome
The mistake that your friend made was to assume that newer is better. I had a similar problem with a graphics update and removed it.
Go back to before the problem with system restore to rollback the changes to the grapics card.
Since I am not sure if you are talking about a driver, I am suggesting system restore.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
If it were indeed a driver, go to search and type device manager. In device manager go to display adapters and rollback the driver.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Aside from what richc46 said, is this a laptop? If so, she should get graphics drivers from the Dell support site.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
No this is not a laptop it is a Dell PC. She downloaded an update on graphic's then it messed up her system so uninstalled it but it became worse so then she was stuck reinstalling the update, plus her new monitor graphic's driver update as well. However she still has the problem that when she starts her computer she has to press F1 to get her computer in setup mode. She tried system restore four times it did not work it wont restore period.

What can we do to change all that she has done?
 

My Computer

System One

  • Manufacturer/Model
    HP
    Memory
    2gig
What graphics card does she have.

The documentation for the flat screen should indicate what type of connector it has. What is it?

If I understand you correctly, you can't boot into Windows?

Does she still have the old monitor?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
It is not an old monitor it is a newer monitor. We noticed her computer has another adapter which is an older version of adapter that the new monitor does not have. To me this is all crazy! It should work with all computers. anyway she is going to buy the adapter with two different heads so to speak.
 

My Computer

System One

  • Manufacturer/Model
    HP
    Memory
    2gig
You know the pc model number? This wai I can look at its specs.

Judging by what you've described, the pc has a vga and a dvi connector. Which is normal... When you said the resolution wasn't right, what wasn't right? Were the icons too small?

Sorry for the confusion so far, monitors should not be this difficult to get going.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
The reason I asked about the graphics card model number and the monitor connection is to ascertain whether or not you needed an adapter or a different cable.

Hopefully, what you're doing will answer that.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
You must log in or register to reply here.
Back
Top