Hello All,
I recently had an unexpected problem with my notebook, which is a little older than a year (HP DV9780, 2,2Ghz RAM, Nvidia 8700 video card).
I was playing a computer game when the screen started to flicker and the game started to freeze and resume every other 15 seconds or so. After 2 or 3 times of this, the screen went black and the computer shutdown by itself.
When I restarted, everthing on the desktop was at a very low resolution & color (everything looked huge).
From there on here is what I did:
1) Tried to adjust the screen resolution via the Control Panel: this did not help.
I restarted again, even during start-up, the windows vista logo looked out of proportion, with a weird color.
2) Diagnostics was run automatically: I received the notice that this was an error that could not be automatically fixed. (At this point there is no apparent resolution problem, but there were a few evenly spaced dark blue lines, which stood out in the background)
3) I tried to restore my system to the previous week. The resolution problem was not solved, but my anti-virus (Norton 360) went-out. At his point I decided to give it a rest for a few hours.
4) At this step my notebook will not start, I always have to re-boot it, then diagnostics is run.
I tried to restore several more times (using system restore DVDs, which were not considered valid). Finally, I restored to factory settings.
However, my notebook still refuses to start.
Does anyone know why my resolution would go suddenly awry, the system crash, and then refuse to start.
I would appreciate any help/opinion.
Regards,
I recently had an unexpected problem with my notebook, which is a little older than a year (HP DV9780, 2,2Ghz RAM, Nvidia 8700 video card).
I was playing a computer game when the screen started to flicker and the game started to freeze and resume every other 15 seconds or so. After 2 or 3 times of this, the screen went black and the computer shutdown by itself.
When I restarted, everthing on the desktop was at a very low resolution & color (everything looked huge).
From there on here is what I did:
1) Tried to adjust the screen resolution via the Control Panel: this did not help.
I restarted again, even during start-up, the windows vista logo looked out of proportion, with a weird color.
2) Diagnostics was run automatically: I received the notice that this was an error that could not be automatically fixed. (At this point there is no apparent resolution problem, but there were a few evenly spaced dark blue lines, which stood out in the background)
3) I tried to restore my system to the previous week. The resolution problem was not solved, but my anti-virus (Norton 360) went-out. At his point I decided to give it a rest for a few hours.
4) At this step my notebook will not start, I always have to re-boot it, then diagnostics is run.
I tried to restore several more times (using system restore DVDs, which were not considered valid). Finally, I restored to factory settings.
However, my notebook still refuses to start.
Does anyone know why my resolution would go suddenly awry, the system crash, and then refuse to start.

I would appreciate any help/opinion.
Regards,