Vista x64 display distortion/pixelation problem

O

Onyx Z

New Member
i have a dell studio 15 laptop running vista 64-bit with an intel graphics media accelerator 4500mhd graphics card and the 1920x1200 resolution. i just recently upgraded to the 64-bit edition of vista home premium (from 32-bit) with all the latest drivers for the graphics. please excuse me, im sort of new to computers so please speak in lehmans terms!

after playing a movie, after i close WMP certain parts of the display are kind of distorted/pixelated (see attached picture) but when you run the mouse over them they return to normal and when you click refresh on the background, the wallpaper image returns to normal. What could be the problem?

Thanks in advance!
 

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My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit
Onyx Z said:
i have a dell studio 15 laptop running vista 64-bit with an intel graphics media accelerator 4500mhd graphics card and the 1920x1200 resolution. i just recently upgraded to the 64-bit edition of vista home premium (from 32-bit) with all the latest drivers for the graphics. please excuse me, im sort of new to computers so please speak in lehmans terms!

after playing a movie, after i close WMP certain parts of the display are kind of distorted/pixelated (see attached picture) but when you run the mouse over them they return to normal and when you click refresh on the background, the wallpaper image returns to normal. What could be the problem?

Thanks in advance!
Click to expand...
interesting, your resolution is showing correct but i just need to ask, is that a print screen operation without doctoring?(print screen and save it in paint), if this is correct, your desktop is being scaled from a low resolution to a high one thusly making it blur, like looking at a small picture and making it bigger (it will look the same). it is because after a full screen application, your desktop resolution cannot return flawlessly, when you watch a movie, depending on the width and height of the movie file, thats what your resolution is scaling until you close full screen mode in wmp.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
MrNeeds said:
Onyx Z said:
i have a dell studio 15 laptop running vista 64-bit with an intel graphics media accelerator 4500mhd graphics card and the 1920x1200 resolution. i just recently upgraded to the 64-bit edition of vista home premium (from 32-bit) with all the latest drivers for the graphics. please excuse me, im sort of new to computers so please speak in lehmans terms!

after playing a movie, after i close WMP certain parts of the display are kind of distorted/pixelated (see attached picture) but when you run the mouse over them they return to normal and when you click refresh on the background, the wallpaper image returns to normal. What could be the problem?

Thanks in advance!
Click to expand...
interesting, your resolution is showing correct but i just need to ask, is that a print screen operation without doctoring?(print screen and save it in paint), if this is correct, your desktop is being scaled from a low resolution to a high one thusly making it blur, like looking at a small picture and making it bigger (it will look the same)
Click to expand...

the only doctoring i did was scale it down 40%, but otherwise it looks identical to when the problem occurs.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit
Onyx Z said:
MrNeeds said:
Onyx Z said:
i have a dell studio 15 laptop running vista 64-bit with an intel graphics media accelerator 4500mhd graphics card and the 1920x1200 resolution. i just recently upgraded to the 64-bit edition of vista home premium (from 32-bit) with all the latest drivers for the graphics. please excuse me, im sort of new to computers so please speak in lehmans terms!

after playing a movie, after i close WMP certain parts of the display are kind of distorted/pixelated (see attached picture) but when you run the mouse over them they return to normal and when you click refresh on the background, the wallpaper image returns to normal. What could be the problem?

Thanks in advance!
Click to expand...
interesting, your resolution is showing correct but i just need to ask, is that a print screen operation without doctoring?(print screen and save it in paint), if this is correct, your desktop is being scaled from a low resolution to a high one thusly making it blur, like looking at a small picture and making it bigger (it will look the same)
Click to expand...

the only doctoring i did was scale it down 40%, but otherwise it looks identical to when the problem occurs.
Click to expand...
can you replicate the problem and print screen without scaling it down, this website scales automatically.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
MrNeeds said:
Onyx Z said:
MrNeeds said:
interesting, your resolution is showing correct but i just need to ask, is that a print screen operation without doctoring?(print screen and save it in paint), if this is correct, your desktop is being scaled from a low resolution to a high one thusly making it blur, like looking at a small picture and making it bigger (it will look the same)
Click to expand...

the only doctoring i did was scale it down 40%, but otherwise it looks identical to when the problem occurs.
Click to expand...
can you replicate the problem and print screen without scaling it down, this website scales automatically.
Click to expand...

sure, i will try to replicate the problem.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit
here you go, i was watching a movie from my hard drive and minimized WMP and this is was i got.
 

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My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
my response showed up before yours did, how that happened i dont know lol
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit
it appears to be vertical interlacing? but not all things are affected, very strange, let me dig up some info and get back to you
EDIT:
ok i need to know your exact specs of your laptop, if you know the model number that would be great, i suspect that the 64 bit drivers are not installed and are being emulated.
http://support.euro.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=uk&l=en&s=gen&~mode=popup&file=285718
graphics driver^ 64bit
http://support.euro.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=uk&l=en&s=gen&~mode=popup&file=265073 <<<chipset drivers for vista 64
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Specs are:
Dell Studio 1537
Intel Core 2 Duo T5800, 2.0GHz, 800Mhz, 2M L2 Cache
3GB, DDR2, 800MHz 2 Dimm
Intel Graphics Media Accelerator 4500MHD
250G 5400RPM SATA Hard Drive
Microsoft Windows Vista x64 SP1 Home Premium Edition, English
Dell Wireless 1510 802.11n Half Mini Card
Integrated 2.0M Pixel Webcam
Hi Resolution, glossy widescreen 15.4 LCD (1920x1200) w/ Camera

i got all the 64-bit drivers from the dell website. i reinstalled the graphics driver (Mobile Intel 4 Series Chipset Family, version 7.15.10.1608) with the newest version from intel's website. the laptop originally came with x32 Vista Home Premium but i wanted x64 so i could upgrade to more memory at a later date.

i also have the intel turbo memory driver/program/etc... dunno if that would be causing this problem but just thought i would mention it.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit
any ideas? i need this problem to be fixed...
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 15
    CPU
    T5800
    Memory
    3GB
    Screen Resolution
    1920x1200
    Hard Drives
    250GB
    Keyboard
    Backlit
yea sorry ive been a bit busy lol, sorry about that, its bemused me, this is a problem i have never seen before, the only advice i can give you is flatten your laptop(re-install windows) and see if the problem persists, if it is still there, then you will need to get in contact with dell.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
I have the exact same issue with my HP TouchSmart IQ506. Suddenly for no apparent reason, I get bizarre pixel noise on the screen. I tried system restores and reinstalling the graphics driver. I can see the pixelation at the Windows splash screen as well. Even on this page, the white background appears with pink striping through it. The TouchSmart uses the nVidia GeForce 9300M GS card. Any idea how I can get rid of it without having to reinstall the OS?
 

My Computer

System One

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