Help with Flash incompatibility card

In Nov. I purchased an HP desktop computer with VISTA from Best Buy. I specifically asked for a computer that would play games well. Now the last two games I purchased from Big Fish games dragged in low motion. I contacted their tech and he told me:

"Unfortunately, we've noted a lot of problems with the 6150 card that you have, particularly with Vista machines... the card is NOT compatible with Flash, which games like Laura Jones and Woman's Murder Club use. Do you have a computer with Windows XP loaded, by any chance?"

Is he insinuating my old beat up computer with XP would play it and Vista can't?

Is there anything I can do to fix the problem?

Here is part of my DXDIAG (The board can't handle it all)
System Information
------------------
Time of this report: 5/30/2008, 19:29:25
Machine name: OWNER-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_ldr.071023-1545)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: GN556AA-ABA a6200n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
Memory: 1918MB RAM
Page File: 893MB used, 3163MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

Display Devices
---------------
Card name: NVIDIA GeForce 6150SE nForce 430
Manufacturer: NVIDIA
Chip type: GeForce 6150SE nForce 430
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_03D0&SUBSYS_2A61103C&REV_A2
Display Memory: 825 MB
Dedicated Memory: 121 MB
Shared Memory: 703 MB
Current Mode: 1280 x 1024 (16 bit) (60Hz)
Monitor: HP w2207 Wide LCD Monitor
Driver Name: nvd3dum.dll
Driver Version: 7.15.0011.6222 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 7/6/2007 21:15:00, 4788224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4090-11CF-C26B-6A0A02C2CA35}
Vendor ID: 0x10DE
Device ID: 0x03D0
SubSys ID: 0x2A61103C
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel:

Assuming you have no drivers that conflict with SP1, you maybe want to start with upgrading to that. Second you could check the nvidias website for a newer display driver. As well you could run the Directx web updater which will update files as needed. One more option could be to check that you have the latest Flash version, and if you do, maybe go back a version to see if that makes a difference. If you need more a detailed explaination on anything just ask.

SP 1 and SP2 I assume were installed on my computer before I bought it. Windows does auto updates all the time. I just downloaded the latest NVidia. I just now downloaded the latest Flash. Haven't tried the game again yet.

Barbee said:

Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_ldr.071023-1545)

Click to expand...

SP1 will show build 6001, there is only an SP1 for Vista, no SP2 yet. Try running Windows update manually and see if its there.

How do I do that?

Click the Start button and in the search bar just type in "update" and Windows Update should appear (or you can find it under All Programs)

Then click Check for Updates.

OK I did an update and saw several NVidio updates but nothing with 6001 update

Go ahead and install those updates. SP1 may not show up until you are caught up with other updates. After installing those wait a few minutes and try Windows Update again. Alternatively you can download SP1 from here: Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

I downloaded SP1. Now what?

Just run the file you downloaded and let it update. It may take anywhere from 45 mins to a an hour or 2 depends on the speed of your computer.

It took about an hour... I went out so not sure it was done when I got home. It said it was downloaded and installed. I shouldnt have to do anything then right?

Yup, give your games a shot now. If you are still having troubles the last thing I can think to suggest it to ensure your DirectX is up to date, you can do that here: Download details: DirectX End-User Runtime

I have Direct X 10

Thank you for your help. I couldn't have gotten this far without you.

No problem. You can still run the DirectX update with DX10, it will update older components. Did your games improve?

I downloaded my limit (3 times) from Big Fish and I have to get permission from the tech to download it again. They understand I d/l it 3 times to try and fix the problem so I'm sure they will let me. Then I will come back and let you know.