Trouble with USB Keyboard and Mouse since todays upgrades....

W

whyteo

Power User
Has anyone else had trouble with their USB devices since todays upgrades? I used my Saitek Eclipse II and Logitech G5 mouse no trouble today. Since upgrading to these Vista is always looking for their drivers but they don't exist and I just go with it. Tody I said don't ask again and then they are gone.

This also seemed to happen after alot of upgrades from the Windows update service. I had to take out my old mouse and keyboard (both USB) which are working fine. What the hell is going on?
 

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You got SetPoint 4.0 for Vista? Got the one for the right version (x64 or x86)? They're available on the Logitech website and seem to be working for me. I've got a G5 and no problems.

Not sure on the Saitek (not really familiar with the keyboard), but you could check their site. Also, and this may be odd, but check the Intel site. I know with my AMD chip, there were some special AMD drivers for keyboards with displays.

Keep us up to date on things.
 

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Yes I have it all working nicely, but still Windows insists that it is not intalled properly. Every boot I have to Ask Me Later the installation, but just continue using it perfectly.

Intel chipset USB drivers all up to date also.

Oh well I'll just have to wait and see if SP1 will help in the distant future...


FightingScallion said:
You got SetPoint 4.0 for Vista? Got the one for the right version (x64 or x86)? They're available on the Logitech website and seem to be working for me. I've got a G5 and no problems.

Not sure on the Saitek (not really familiar with the keyboard), but you could check their site. Also, and this may be odd, but check the Intel site. I know with my AMD chip, there were some special AMD drivers for keyboards with displays.

Keep us up to date on things.
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There should also be an option to "Do Not Ask Again for this Device." Try that out. I had that going on with my HP printer. There was a working driver, but it was based on a different piece of hardware, so you had to click "Do Not Ask Again" to stop being annoyed on start up.
 

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The Do Not Ask Again Option results in the device being disabled (which it informs you), so I'm left with no mouse or keyboard, which does limit the use somewhat!:cry:



FightingScallion said:
There should also be an option to "Do Not Ask Again for this Device." Try that out. I had that going on with my HP printer. There was a working driver, but it was based on a different piece of hardware, so you had to click "Do Not Ask Again" to stop being annoyed on start up.
Click to expand...
 

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Well, I'll admit I'm baffled. The idea that they'd disappear when you tell it not to ask for drivers (which it so far does not have) seems unique. I'll keep thinking and let you know if I come up with anything.
 

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Yes Sir, The keyboard drivers are Vista anyway, so Vista 64 = 64 bit drivers (but you'd never know)
Logitech stuff 64 yes.

It must be USB setting somewhere, the damn things work perfect but retard vista says the drivers are corrupt or not incorrect - Anyone got Bills number? How much is it for a Gates house call?

FightingScallion said:
I'm not trying to be insulting here. Just checking things to dot the 't's and cross the 'i's. You've got the 64-bit drivers for both things, right?
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Doh! I forgot to put this in there: I found something on the Saitek forum about troubles with MOBO drivers and northbridge chipset drivers being a problem. Do you have all the latest of those?
 

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You really are working on this very hard for me FightingScallion - I appreciate that! I'll check it out - all drivers were upto date a few weeks back and BIOS was updated (after I trashed it through Vista upgrade, and got new motherboard:mad:)
Must check that forum - thanks amigo

FightingScallion said:
Doh! I forgot to put this in there: I found something on the Saitek forum about troubles with MOBO drivers and northbridge chipset drivers being a problem. Do you have all the latest of those?
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One other possibility has to do with USB Hardware detection. In that case, your best bet might be to use a PS/2 mouse and keyboard at start up. Install the drivers for the two devices (again, making sure you've got the 64-bit version, 6 or 7 times just to ensure that you aren't going insane). Try doing them one at a time. You should be able to have two mouses going simultaneously if one is USB and one is PS/2 (at least you could in the old days). So, you could look at what device manager was saying about those two.

If you want to get really cute, you could look at DxDiag (I'm looking at my 64-bit version of that at the moment, in case it matters for comparison). Looking under "Input", I see my G5 under PS/2 devices (interesting, eh?). It's a Logitech HID-compliant G5 Laser Mouse. There are six listings for drivers there (we can get into those if you need that later). I also, strangely enough, show a "Terminal Server Mouse Driver" in here.

I'm really going to have a hard time with the keyboard stuff, since I'm still running a PS/2 keyboard. I'll note this: AMD has a specific driver out for keyboards with LCDs that are running on 64-bit systems on their processors. I don't know if Intel has the same or any reason to. It just may be useful.

The other thing you may want to check is what has priority on Plug 'n Play devices in your BIOS. I have an ASUS board and I know I did something related to that, but I can't for the life of me remember what. I'll restart, take a look, and let you know how I'm set.

We'll figure this out.
 

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Okay, BIOS-wise, I went under Advanced and checked a couple things. Assuming we both have the same general BIOS (both ASUS, so it should at least be close, interface-wise), you could check these things.

Under PCIPnP, I have Plug & PLay O/S with [No]. This may or may not be involved here. Could be something to try though.

Under USB Configuration, you can check all of those settings. Make sure you're supporting the right type of USB connections (1.1 and 2.0) at reasonable speeds. Mine shows me that I've got a USB Mouse attached and operable, but doesn't specify which. If yours isn't showing up with any information on the USB mouse being attached, that could be indicative of a MOBO problem.
 

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FightingScallion said:
Doh! I forgot to put this in there: I found something on the Saitek forum about troubles with MOBO drivers and northbridge chipset drivers being a problem. Do you have all the latest of those?
Click to expand...

All BIOS settings look good. One would think that enableing O/S Plug'n'Play would be a better option?

Anywho this is the driver Vista 64 is using - although it would appear that it does not recognise it's own files! Is Vista 64 using drivers from the 32 bit folder?

Saitek.jpg
 

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Ah. Now we're getting somewhere, though I'm not quite sure where.

All of my keyboard and mouse drivers show that they are digitally signed. Your Eclipse is not. That will cause problems in the 64-bit system, unless you disabled UAC to install it.

Something else I'm seeing is that your USB Gaming Mouse is under USB Controllers, as is your keyboard. On my system, both of these are under their own spots (Keyboards and Mice and other pointing devices, respectively). This suggests even more a detection issue.

It's definitely not using the right drivers. The keyboard driver listed is the same one I have listed for a USB composite device (not currently hooked up). This is a highly generic driver.

If you've got other devices attached that will work, it may be worthwhile to try using the "Update Driver" button in there, and maybe to uninstall the existing drivers (I'd like to avoid that, though).

As I said, there's something about this that seems a little funny. I'm half tempted to recommend a complete uninstall and reinstall of the keyboard and mouse software and do it again, in case those flubbed.

As always, I'd recommend doing one at a time. I've only got the mouse here, so it'll be easiest for me to compare notes there. Here's the driver I'm using successfully: http://www.logitech.com/index.cfm/428/135&cl=us,en?osid=13&file=1 (select Windows Vista and SetPoint 64-bit). So far, no troubles for me.
 

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And I don't mean to keep repeating myself or questioning what you've done. I'm just confused and have a feeling that if I had the same problem you are, I'd be checking these things a million times, then have it solved by doing something I know I'd done 5 or 6 times.
 

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FightingScallion said:
And I don't mean to keep repeating myself or questioning what you've done. I'm just confused and have a feeling that if I had the same problem you are, I'd be checking these things a million times, then have it solved by doing something I know I'd done 5 or 6 times.
Click to expand...


Not sure what you mean by that. Anyway here is the mouse and keyboard part of the device manager that I think you are on about....
USB.jpg
 

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Alright, that probably means it's as simple as conflicting drivers. You should be able to just dump the two under USB controllers. As I said, I'm running without anything on USB controllers for my mouse.
 

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I took out the 2 devices as you suggested, but then they failed to work. Now Vista is asking me for drivers for about 10 devices at startup, not just the 2 (mouse and keyboard)


I wonder if my PCI to USB host controller is causing trouble? You don't seem to have this device in your setup. You have an Open HCD instead. What's the difference?


FightingScallion said:



Here's a pic of how mine looks, if you're curious.
Click to expand...
 
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