Vista failing to uninstall maya 8.5

A

Alexandros

New Member
I am trying to uninstall maya v8.5 from my laptop which runs windows vista professional. First time I got a message saying that I should have administrator rights to uninstall this software (which I have) and then, there is no message appearing but the software won't uninstall. Does anybody know how to fix this?
 

My Computer

System One

Hi Alexandros

How are you trying to uninstall the program? From the control panel "programs and settings" section or from an uninstall link in the maya folder.
 

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Mouse
    Logitech Performance MX
    Keyboard
    Surface Ergonomic.
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD HP CP1515n Color Laser Sony BD-5300S-0B Blu-ray Writer Microsoft LifeCam Cinema APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
Actually I tried both ways, and the result is the same.
The "preparing to remove" and " please wait while windows configures maya 8.5 -gathering required information" processes take too long, around 10minutes. Afterwards I am asked from windows to allow an unidentified program that wants to acess my computer. I allow it. Finally after waiting for anther 5 minutes while the " please wait while windows configures maya 8.5 - time remaining...." window, nothing happens and maya is not uninstalled. This doesn't happen with other software.
 

My Computer

System One

Very strange, have you tried right clicking on the uninstall link and selecting run as administrator?
 

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Mouse
    Logitech Performance MX
    Keyboard
    Surface Ergonomic.
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD HP CP1515n Color Laser Sony BD-5300S-0B Blu-ray Writer Microsoft LifeCam Cinema APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
IIRC Autodesk has released Service Pack 1 for Maya 8.5 .
If you were trying to Uninstall it because of issues try and install the SP1 and see if those issues are resolved [One of those could be the Uninstall problem ]

Alternatively if you have another User Account try and see if it Uninstalls from there.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo T5800 @ 2.0Ghz
    Motherboard
    Intel
    Memory
    4GB
    Graphics card(s)
    Nvidia 9650M GT
    Monitor(s) Displays
    Asus N80VN-X1 Laptop
    Screen Resolution
    1280 X 800
    Hard Drives
    1 X 250GB 5200 RPM
    Internet Speed
    11 MBPS
    Other Info
    XBOX 360 Controller | Vista X64 | Simpledrive 500GB
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