Vista won't accept password

M

mmmjv

Member
My hard drive crashed and so they put in a new one. I put the password in again via Control Panel but now when I enter it it says password and user name do not match

The problem is on my laptop. I'm on the desktop now. I can't get into the laptop at all. The CD Rom thing on the laptop is broken too and HP "doesn't make those parts anymore" so I can't use any disks. Is there anyway to get in?

How do I subscribe to this thread?
 

My Computer

System One

Welcome to the Forum
You are subscribed to a thread as soon as you post.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I thought maybe the 171 updates might help somehow. But it took them forever and now it says they weren't configured correctly and it's reverting the changes and that's taking forever. This has been going on for about 5 hours :(
 

My Computer

System One

I could get you an install DVD for Vista, would that help? You must have a valid key number, however, do you have one?
The ISO download to burn the DVD is free, compliments of a Forum member.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
I could get you an install DVD for Vista, would that help? You must have a valid key number, however, do you have one?
The ISO download to burn the DVD is free, compliments of a Forum member.
Click to expand...

Thanks, I don't know of any key number though, or if there is one how to get it or where it is. Also that thing you put the disc in is broken so the DVD wouldn't help
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Good
This is what you do
post your email address in this thread. Post exactly what you need. For example Vista 64 bit Home Premium
http://www.vistax64.com/general-discussion/296167-vista-iso-download-139.html
No one at the forum suggests that anything be purchased. Any time that you see a price mentioned look for the trial version, that is all you will need
After you get the information to burn the DVD, come back and delete your address
Then read the information about a bootable USB and maybe you can resolve your problem
Make sure that you keep us updated. If this works, you will be helping many with the solution.

I have a question, if they put in a new hard drive, they installed Vista, they would have the passwords. You may want to contact them before doing anything.
They used their own passwords not yours.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I see you posting, Read my above thread about the password, again. I added information
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I will check your settings
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I checked your setting you should be getting the email notification.
If you have another email addy that is with a different email try that one
Sometimes the messages are blocked by the email company. They think its spam.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
They changed the password when they installed the new HD
Try not putting a password
and try using password as the password
Then call them to ask before trying anything
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Now the laptop won't even turn on :cry: I thought I had found the solution because I got into BIOS which has a thing there that supposedly lets you change the administer password, which I did, but when I tried that new password it was still rejected.

I'm taking it back to the shop Monday
 

My Computer

System One

How did you get on with the shop?
If you still need help I can send you a link to a password remover boot disc
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
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