still learning7
Member
The main question is toward the end of this LONG post (in bold.) I just felt that someone may want all of the information that I could give about the situation.
I apologize if this has been addressed in another thread. I did look to try and find one. This is my first time starting a thread.
I have a used Gateway Model: MT6821. This is a 64 bit computer. The sticker beside the touchpad states that the laptop was manufactured with Vista Home Premium. Someone has apparently installed Windows 7 Ultimate x64. There was some Malware and such on it. I cleaned it up fairly well, but I wanted to do a clean wipe/ clean install. I researched for what seems like hours upon hours (to no avail) on how to restore this laptop to factory settings. I tried "advanced recovery" - didn't work. I tried to reinstall the gateway folder so I would have the options that it offered. I still do not even have a gateway folder under All Programs. At boot up, I tried F2, F8, F10, Delete button. Still nothing offered me the choice for a factory restore. I even tried the link in Microsoft that tells you how to downgrade back to Vista - http://support.microsoft.com/kb/971760/en-us - still it did not work.
Still it did not work. I was able to find the Windows.old folder but couldn't get it to cooperate with the directions I followed. I should say that before I did that, I downloaded the W7 Ultimate ISO through Microsoft and installed it. I extracted the key via some software that I downloaded prior. It would not and is not currently accepting this key. I contacted Microsoft by phone and via the chat window. One of them said that it was a non-genuine key. Another informed me that it was blocked by the manufacture, and that I would have to contact them. I called Acer since they bought out Gateway. Long story short: Your computer is over three years old. They gave me a number to a company that apparently buys and stores up old software to sell to individuals that have older computers when they need software.
Now I have downloaded the Vista SP1 ISO from this website (I really appreciate your time in providing this link.) Now my plan is to install / reinstall Vista on it, and I would love to be able to create a recovery partition in case I need it in the future. I also plan to copy a system image on DVD in case I need it later. I'm a little leery of that since I couldn't get my last image of W7 to load.
Anyway, here is the question : During the install, how can I create a recovery partition in case I need it later? I would GREATLY appreciate it.
Ps. I hope my key from the sticker on the bottom will activate it. I chatted with Microsoft this morning through chat again. They were not able to tell me if the key was any good or not. Maybe because it is OEM and/or so old, but I will try it anyway. I really don’t have a choice since my W7 Ultimate key is not working.
I hope I didn’t make this too confusing.
Thank you so very much!
I apologize if this has been addressed in another thread. I did look to try and find one. This is my first time starting a thread.
I have a used Gateway Model: MT6821. This is a 64 bit computer. The sticker beside the touchpad states that the laptop was manufactured with Vista Home Premium. Someone has apparently installed Windows 7 Ultimate x64. There was some Malware and such on it. I cleaned it up fairly well, but I wanted to do a clean wipe/ clean install. I researched for what seems like hours upon hours (to no avail) on how to restore this laptop to factory settings. I tried "advanced recovery" - didn't work. I tried to reinstall the gateway folder so I would have the options that it offered. I still do not even have a gateway folder under All Programs. At boot up, I tried F2, F8, F10, Delete button. Still nothing offered me the choice for a factory restore. I even tried the link in Microsoft that tells you how to downgrade back to Vista - http://support.microsoft.com/kb/971760/en-us - still it did not work.
Still it did not work. I was able to find the Windows.old folder but couldn't get it to cooperate with the directions I followed. I should say that before I did that, I downloaded the W7 Ultimate ISO through Microsoft and installed it. I extracted the key via some software that I downloaded prior. It would not and is not currently accepting this key. I contacted Microsoft by phone and via the chat window. One of them said that it was a non-genuine key. Another informed me that it was blocked by the manufacture, and that I would have to contact them. I called Acer since they bought out Gateway. Long story short: Your computer is over three years old. They gave me a number to a company that apparently buys and stores up old software to sell to individuals that have older computers when they need software.
Now I have downloaded the Vista SP1 ISO from this website (I really appreciate your time in providing this link.) Now my plan is to install / reinstall Vista on it, and I would love to be able to create a recovery partition in case I need it in the future. I also plan to copy a system image on DVD in case I need it later. I'm a little leery of that since I couldn't get my last image of W7 to load.
Anyway, here is the question : During the install, how can I create a recovery partition in case I need it later? I would GREATLY appreciate it.
Ps. I hope my key from the sticker on the bottom will activate it. I chatted with Microsoft this morning through chat again. They were not able to tell me if the key was any good or not. Maybe because it is OEM and/or so old, but I will try it anyway. I really don’t have a choice since my W7 Ultimate key is not working.
I hope I didn’t make this too confusing.
Thank you so very much!
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My Computer
System One
-
- Manufacturer/Model
- gateway mt6821