I know how to do this, wiping everything on the HD... and losing files.... whats the best way to proceed for someone that don't want to lose their files? do I just backup the files to a external hard drive first? what about hidden files or transferring spyware, this is a issue right? I dont want to transfer spyware and other problems back to the PC after I restore it.
I also want to save network settings so their internet works when they take the pc back home.
any tips appreciated.
I also want to save network settings so their internet works when they take the pc back home.
any tips appreciated.

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My Computer
System One
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- Manufacturer/Model
- presario C714NR, inspiron 531, iMac
- Memory
- 2gb on pc, 4gb on imac.