BSODs at NTosKrnl.exe+57150

B

bearybear196

Member
I have been receiving BSODs at unexplainable times when using my computer.

I have seen all three of my recent BSODs at NTosKrnl.exe+57150, however, one of them is a MEMORY_MANAGEMENT and the other two are SYSTEM_SERVICE_EXCEPTION. As I cannot easily reproduce these BSODs, I would like help to figure out what to do next.

Sometimes, it occurs during the word processor. It can also happen with viewing videos or playing video games.

I am currently a newbie at the forums, so please assist me with what I should do next.
I am reasonably experienced with computers myself, comfortable with the usage of hex editors, RegEdit, MSConfig, or other system tools, so feel free to suggest them as long as you have adequate experience with these tools.
 

My Computer

System One

  • CPU
    Intel Core 2 Extreme QX6700
    Motherboard
    Abit AW9D-MAX
    Memory
    4GB
    Graphics card(s)
    BFG GeForce 8800 GTX
    Sound Card
    Sound Blaster Audigy 2 ZS and Realtek HD Audio
    Monitor(s) Displays
    Samsung T240HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Should the section under "My System Specs" be enough, or is there any more information you would like me to post. It will help if there is specific instructions beyond the BSOD posting instructions...
 

My Computer

System One

  • CPU
    Intel Core 2 Extreme QX6700
    Motherboard
    Abit AW9D-MAX
    Memory
    4GB
    Graphics card(s)
    BFG GeForce 8800 GTX
    Sound Card
    Sound Blaster Audigy 2 ZS and Realtek HD Audio
    Monitor(s) Displays
    Samsung T240HD
If you follow the instructions in my first post, you will upload the minidmps plus more.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
With the Driver Verifier enabled, just leave the computer on until I encounter the next BSOD, in which I should post the small memory dump (not a kernel dump) here.

With the next BSOD, will this give you enough information on what driver is causing the BSOD?
 

My Computer

System One

  • CPU
    Intel Core 2 Extreme QX6700
    Motherboard
    Abit AW9D-MAX
    Memory
    4GB
    Graphics card(s)
    BFG GeForce 8800 GTX
    Sound Card
    Sound Blaster Audigy 2 ZS and Realtek HD Audio
    Monitor(s) Displays
    Samsung T240HD
Run the verfier for 36 hours, then give us all the dumps.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I caught a BSOD of a DRIVER_VERIFIER_DETECTED_VIOLATION at hiber_dumpfve.sys+fce0ba80 with the ntoskrnl.exe+57150. I attached a new dump file catching this violation here.

View attachment SF_05-06-2013.zip
 

My Computer

System One

  • CPU
    Intel Core 2 Extreme QX6700
    Motherboard
    Abit AW9D-MAX
    Memory
    4GB
    Graphics card(s)
    BFG GeForce 8800 GTX
    Sound Card
    Sound Blaster Audigy 2 ZS and Realtek HD Audio
    Monitor(s) Displays
    Samsung T240HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
Seems to be two possible causes. One is a driver from Abit Corp. Uninstall software or try to update driver
ugru.sys
Test memory, too.
PassMark MemTest86 - Memory Diagnostic Tool
Click to expand...

As you mentioned MemTest86, how long should I let it run?
If I am going to remove the uguru.sys driver later, how should I go ahead in removing the old driver?
 

My Computer

System One

  • CPU
    Intel Core 2 Extreme QX6700
    Motherboard
    Abit AW9D-MAX
    Memory
    4GB
    Graphics card(s)
    BFG GeForce 8800 GTX
    Sound Card
    Sound Blaster Audigy 2 ZS and Realtek HD Audio
    Monitor(s) Displays
    Samsung T240HD
Guide to using Memtest86+ - Geeks to Go Forums
run each stick for 8 passes.
then take a good stick and test each slot for 8 passes.
You have to go to the website of the software manufacturer and see if there are upadate drivers. If there are they will tell you how toinstall.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
As I happened to own a different motherboard capable of reading the memory timings in great detail, I was able to get access to the correct timings of my DDR2 modules. What I found was startling:
When I let my BIOS automatically set the RAM timings, I noted that it is setting some of the latencies a little lower than what the sticker says are the correct latencies: (DDR2-800 5-6-6-18 on sticker, my BIOS automatically sets at DDR2-800 5-5-5-15)

Can I get permission to adjust the RAM timings such that the settings agree with the sticker on the RAM? I am zeroing in on incorrect RAM timings causing the BSODs because of disagreeing RAM timings.

From there, I will MemTest the system again to assure zero RAM errors are encountered.
 

My Computer

System One

  • CPU
    Intel Core 2 Extreme QX6700
    Motherboard
    Abit AW9D-MAX
    Memory
    4GB
    Graphics card(s)
    BFG GeForce 8800 GTX
    Sound Card
    Sound Blaster Audigy 2 ZS and Realtek HD Audio
    Monitor(s) Displays
    Samsung T240HD
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