press Windows key and R
Type regedit, and then click OK.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click Lower Filters.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.