So I downloaded a windows update. After I had to restart my laptop and when I did my computer would download the update and it would say 0xc000003a. I looked this up and what it said was I needed to do was do a system restore. I did this but it would freeze when it said finalizing restore. So I looked tis up and it said I needed to start my laptop in safe mode. But when I did this it would freeze when it said please wait and downloading windows files. Please someone tell me what I need to do. I have a 5 year old laptop that was working fine until I downloaded the update. Thank you.