Ok, so I just recently acquired a computer from a friend, that was a little less then gently used, and at least 4 years old. It's a Gateway MT6452 running Windows Vista, and prior to my turning it on 3 days ago, hadn't been turned on in over three years. So, I went through and I uninstalled a bunch of uneeded / junk programs (the previous owner was a teenage girl, thus there were a lot of games and whatnot), ran as many updates as I could (there were 40+), and ran both a malware scan with MalwareBytes and a virus scan with the free version of AVG and cleaned up the computer considerably.
However, I'm still having a number of problems that I can't seen to get to the bottom of.
- Upon start up, I am getting a message that tells me to install a driver for a mass storage controller, despite the fact that I have not had any mass storage things connected to the computer.
- I ran the PC Analyzer thing with AVG, and am told that I have over 500 registry errors. Is this a reliable source, and if so how would I go about repairing them?
- At first, I had installed Avira as a free anti-virus. However, after completing a scan with it, it began to act funny and eventually stopped working all together. Now, upon startup, I get an error concerning one of the startup files for Avira. I can have tried uninstalling it, an it immediately tells me that "Avira Set up has stopped working" and my only option is to terminate the program. At that point, I tried manually deleting the program files, only to be told that I do not have permission to do such thing. I am running the the profile I am on currently with administrative powers, so I'm not sure why I'm being told this.
- After having all of these problems, I finally figured that I might as well attempt resetting the computer to factory settings. However, I've tried multiple methods to doing this and none have worked. I tried using the Gateway Recover Center that comes with the machine, but it does not give me the option to do a Reset to Factory Settings. I also tried using F11, which only managed to get me to a system restore point, and ALT+F10, which only took me to the boot options screen before start up. Finally, I tried installing the "Gateway Recovery Management" program that my computer was supposed to have come with, and I can't even install that.
Does anyone have any suggestions as to how I could take care of these problems, or at the very least restore my system to factory settings?
However, I'm still having a number of problems that I can't seen to get to the bottom of.
- Upon start up, I am getting a message that tells me to install a driver for a mass storage controller, despite the fact that I have not had any mass storage things connected to the computer.
- I ran the PC Analyzer thing with AVG, and am told that I have over 500 registry errors. Is this a reliable source, and if so how would I go about repairing them?
- At first, I had installed Avira as a free anti-virus. However, after completing a scan with it, it began to act funny and eventually stopped working all together. Now, upon startup, I get an error concerning one of the startup files for Avira. I can have tried uninstalling it, an it immediately tells me that "Avira Set up has stopped working" and my only option is to terminate the program. At that point, I tried manually deleting the program files, only to be told that I do not have permission to do such thing. I am running the the profile I am on currently with administrative powers, so I'm not sure why I'm being told this.
- After having all of these problems, I finally figured that I might as well attempt resetting the computer to factory settings. However, I've tried multiple methods to doing this and none have worked. I tried using the Gateway Recover Center that comes with the machine, but it does not give me the option to do a Reset to Factory Settings. I also tried using F11, which only managed to get me to a system restore point, and ALT+F10, which only took me to the boot options screen before start up. Finally, I tried installing the "Gateway Recovery Management" program that my computer was supposed to have come with, and I can't even install that.
Does anyone have any suggestions as to how I could take care of these problems, or at the very least restore my system to factory settings?