No mouse on start up.. Please help me

C

CameronT

New Member
Greetings...thank you for any help
Yesterday I had a mouse, Today no mouse
I am using Vista Home Premium on a HP Pavilion DV-5 laptop

I have tried rebooting numerous times still no mouse

Windows loads fine and keyboard works however I have no mouse with either USB or below mouse keyboard. I see the curser but cannot move the mouse

Same problem in safe mode, no mouse and cannot tab around the screen

I tried doing a system restore before windows loads but I cannot move the mouse or click on the restore options to begin the restore process.


I tried using the "tab" key to move around and that does not work either.

** Yesterday I ran a Avast boot scan and eliminated 12 infections and 3 were corupted "cab" files this may of corrupted the mouse driver files I believe.

How can I restore my system if I cannot choose restore options with the mouse and cannot tab either?... once again the mouse and tab will not work in safemode either..

Please help......Thank you
 

My Computer

System One

I would suggest going to the HP support website and downloading\installing the motherboard drivers. You might even check the BIOS.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
Wither3, I assume you mean downloading motherboard drivers from the HP site from a second computer onto a flashdrive?....if so, then how would I access the flashdrive with no functioning mouse?

Bios has no mouse options either
 

My Computer

System One

UPDATE:
I plugged a 3rd USB mouse in and it works however I still have no mouse working below the keyboard .. I really don't want to do a system recovery because it will take me back to a point where the all of the corrupt and infected files were..

Now that I have a mouse would downloading motherboard drivers from the HP site be a good option and better than a recovery?
 

My Computer

System One

Since you have a laptop, I assumed your touchpad is working. You only said the mouse wasn't working.

The system restore would be less time consuming. If it's a mobo issue, I don't think that will fix it. Give it a shot.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
Is your mouse powered by a battery?

Have you tried replacing the batterY?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire M5800
    CPU
    Intel(R) Core (TM)2 Quad CPU Q8400 @ 2.66 GHz
    Motherboard
    Intel (R) 4 Series Chipset
    Memory
    4.00 GB
    Graphics card(s)
    ATI Radeon HD 4650
    Sound Card
    Realtex High Defination Audio
    Monitor(s) Displays
    Dell E207WFP
    Screen Resolution
    1680 by1050 pixels
    Hard Drives
    ST3320418AS
    Case
    CPU
    Mouse
    Acer wireless
    Keyboard
    Microsoft
    Internet Speed
    1000 mbps
    Other Info
    IE 8 Windows Media Player
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