Windows Disk Space Cleanup manager for windows has stopped working

dvtrv · Apr 27, 2012

I am based in the UK and using windows vista 32.

I have looked in to how to resolve this matter but cannot seemto follow the instructions on how to resolve this issue.

In event manager, application tab reads - Level = error, with a, red ! Source = Application Error Event ID reads 1000 and Task category = (100)

I have a Dell Inspiron 1525 laptop with intel Pentium DualCore inside running vista home premium.

I have 119 gb free of 232 gb

Please can you help?

I would be eternally grateful if you can.

Thank you

richc46 · Apr 27, 2012

Welcome
Dont worry too much about your situation. You can downlaod ccleaner, its free. It will do a job at least a good and probably better than cleanup.

dvtrv · Apr 28, 2012

Thank you for that but I would be alot happier if I could get it to work.

richc46 · Apr 28, 2012

You can use system restore, back to time that it worked.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

wither 3 · Apr 28, 2012

What happens if you manually run cleanmgr.exe?

dvtrv · Apr 28, 2012

wither 3 said:
What happens if you manually run cleanmgr.exe?

Just ran it and give the same result of "Windows Disk Space Cleanup manager for windows has stopped working".

Thank you fortrying to help me

wither 3 · Apr 28, 2012

If you run the .exe file as the administrator, do you get the problem? You shouldn't get that error from a Windows .exe file. Perhaps it's corrupted. You might try running Fix It or, as the more advanced guys recommend, run SFC /scannow as the administrator and see if it comes up with an error.

richc46 · Apr 28, 2012

You are very welcome
If you preform an SFC, the problem may be fixed or identified. Run SFC 3 times if errors are found but not fixed
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Post is same as above. We posted at the same time

wither 3 · Apr 28, 2012

Richc46- Good to see you here. Thanks for elaborating for me. I couldn't remember all the details.

dvtrv · Apr 28, 2012

wither 3 said:
Richc46- Good to see you here. Thanks for elaborating for me. I couldn't remember all the details.

Guys;

wither 3 – yes as administrator I get the same issue.

Rich46 – when I select to run it as administrator I get thecmd prompt flash up then that’s that.

I have ran the sfc before and found no problems.
I have also ran

richc46 · Apr 28, 2012

Your problem is identical as those who do not run as administrator correctly. Since you have ran it already without problems, run a full anti virus scan and then download and run a full scan with malwarebytes.

wither 3 · Apr 28, 2012

I'm a little confused.

When I said to run as administrator, you would have to find the .exe file, right click on it and select "run as administrator". Did you do that.

Second, it doesn't sound like you are able to run SFC right now because of some problem. It may be the same problem causing the clean disk utility from running.

Doing what Richc46 asked may be a wise choice.

dvtrv · Apr 29, 2012

I have already done a fullmalwarebytes antimalware scan without any problems showing up.

In regards to finding the .exe file, I located it in system32 and the scan scenario is the same as I mentioned earlier.

I have also done a full scan with Avast and it showed nothing detected

richc46 · Apr 29, 2012

The best solution may be a repair install. Do you have your Vista install DVD?

dvtrv · Apr 29, 2012

I'll try that thank you and I'll let you know

dvtrv · May 4, 2012

I did a repair from the vista home premium disc that came with the laptop when I purchased it and this has not worked either.

Windows Disk Space Cleanup manager for windows has stopped working

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