Hi there,
I got here by following threads on the same topic as far as they would take me... but not seeing the answer.
Vista 64 Home Premium, well-maintained laptop, I have used system restore successfully before.
Yesterday, my system crashed a few times. When I tried a "system restore", I saw that there were no restore points anymore.
Apart from system restore, the system runs fine now after these steps:
- defrag
- disk check
- virus scan
- windows update
- sfc/scannow
But System Restore still has no restore points, and will not create any!
Wondering if one service is stopped that should be running (in addition to Windows Backup and Volume Shadow Copy).
Many thanks for any insights you can offer.
Here are the symptoms.
I got here by following threads on the same topic as far as they would take me... but not seeing the answer.

Vista 64 Home Premium, well-maintained laptop, I have used system restore successfully before.
Yesterday, my system crashed a few times. When I tried a "system restore", I saw that there were no restore points anymore.
Apart from system restore, the system runs fine now after these steps:
- defrag
- disk check
- virus scan
- windows update
- sfc/scannow
But System Restore still has no restore points, and will not create any!
Wondering if one service is stopped that should be running (in addition to Windows Backup and Volume Shadow Copy).
Many thanks for any insights you can offer.
Here are the symptoms.
Code:
System Restore Symptoms:
- Vista 64 SP2 Home Premium, no dual boot
- 136 GB free on system hard drive (C).
- vssadmin list shadowstorage => Used 0 / Allocated 0 / Maximum 40GB
- vssadmin list providers => no errors (see bottom)
- vssadmin list writers => no errors (see bottom)
- vssadmin list volumes => C and D (see bottom)
- Services: Windows Backup service and Volume Shadow Copy are on automatic. Windows Backup shows "started", but VSS does seem not start by itself. I tried starting it to create a restore point. It starts, but later on I see that it has stopped again.
- System Restore is enabled on my system drive (just in case something was corrupted, in System Protection I unchecked C (system), applied, rechecked, applied).
- When I click Create in "System Protection" => "The restore point was created successfully".
- When I click "Restore" (not in order to restore, but to see if a restore point was in fact created) => "No restore points have been created".
- vssadmin list shadows => "No items found that satisfy the query"
- Since yesterday the free space on my hard disk has jumped up by about 40GB, which is the maxium size for VSS
- sfc/scannow => no "cannot repair" related to VSS (the only "cannot repair" error in C:\Windows\Logs\CBS\CBS.log has to do with tcpmon.ini).
- tried resizing to 10GB then back to 40GB: "vssadmin resize shadowstorage /on=c: /for=c: /maxsize=10GB". No error resizing, but restore points are still not created.
- sc queryex vss => Stopped. (I can start it, but it stops again).
- Task Scheduler / System Restore / SR / Properties:
---> Conditions are fine (unchecked "start only if the computer is idle for...")
---> Privileges (SYSTEM on highest privileges), Settings and Triggers look fine
---> History: Latest = Task Completed ("Task Scheduler succesfully finished"), the task had been triggered by computer startup.
- vssadmin list providers => no errors (see bottom)
- vssadmin list writers => no errors (see bottom)
- vssadmin list volumes => C and D (see bottom)
C:\Users\owner\Desktop>Vssadmin List Providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
C:\Users\owner\Desktop>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line t
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {2b247b2c-e268-4aec-b27b-c952a75918c3}
State: [5] Waiting for completion
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {f4b2365b-d6aa-41b5-ad66-b5ec78a2a670}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {b3190373-b60a-4f40-a957-491e14c16f96}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {ddfa4613-3691-4e9a-8ad5-a38a0c73572f}
State: [5] Waiting for completion
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {f1a487ba-e8d8-48cc-bb8d-3798e642e376}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {daaae144-3c4c-496b-ac85-ccfc50e670ec}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {e476ef46-3c13-410e-aef5-3a21005d660f}
State: [1] Stable
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {3140e57d-c93f-437c-90ed-f395eac5d5fb}
State: [5] Waiting for completion
Last error: No error
C:\Users\owner\Desktop>vssadmin list volumes
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Volume path: D:\
Volume name: \\?\Volume{15760ab9-696d-11dd-ab44-806e6f6e6963}\
Volume path: C:\
Volume name: [URL="file://\\?\Volume{15760aba-696d-11dd-ab44-806e6f6e6963}\"]\\?\Volume{15760aba-696d-11dd-ab44-806e6f6e6963}\[/URL]
Last edited by a moderator:
My Computer
System One
-
- Manufacturer/Model
- Dell Inspiron 1535
- CPU
- Intel T8100
- Memory
- 4GB