lacontessa
New Member
I will try to put all the relevant information here, but this is the first time I have ever posted at a computer help forum. Please let me know if you need more information.
1. Within the last week, my laptop (Toshiba Satellite L505D) has started not turning on. I turn it off every night, and starting this week, suddenly I got nothing but a black screen when I turned it on in the morning. I hit the power button and turned it on and off several times (hitting "Start Windows Normally"), to no effect. I then tried the "System Repair" option (I don't remember if that is the correct wording, but it is the option that isn't "Start Windows Normally"). It takes me to the "System Restore" dialogue boxes, and after a lot of sitting around and several re-starts, the computer eventually brings me to the desktop. This has happened every day this week--the System Restore option works one time only. Once the desktop has loaded, there are no real problems, except . . .
2. Today I decided to fix this powering on problem, because it's annoying and sometimes I need to get into my computer quickly, so I did an online search. One of the recommendations was to use sfc/scannow to repair corrupted system files. I tried it three times (using "Run as Administrator"), and each time the verification stopped at 51% with the error message, "Windows Resource Protection could not perform the requested operation."
I have used CCleaner twice this week to clean up my system and my registry, with no effect on the above problems.
I'm not sure what additional information you need, but I am running Vista Home Premium 32bit. I have attached the sfcdetails.txt file. Please let me know if you need anything else.
Thank you for your help.
1. Within the last week, my laptop (Toshiba Satellite L505D) has started not turning on. I turn it off every night, and starting this week, suddenly I got nothing but a black screen when I turned it on in the morning. I hit the power button and turned it on and off several times (hitting "Start Windows Normally"), to no effect. I then tried the "System Repair" option (I don't remember if that is the correct wording, but it is the option that isn't "Start Windows Normally"). It takes me to the "System Restore" dialogue boxes, and after a lot of sitting around and several re-starts, the computer eventually brings me to the desktop. This has happened every day this week--the System Restore option works one time only. Once the desktop has loaded, there are no real problems, except . . .
2. Today I decided to fix this powering on problem, because it's annoying and sometimes I need to get into my computer quickly, so I did an online search. One of the recommendations was to use sfc/scannow to repair corrupted system files. I tried it three times (using "Run as Administrator"), and each time the verification stopped at 51% with the error message, "Windows Resource Protection could not perform the requested operation."
I have used CCleaner twice this week to clean up my system and my registry, with no effect on the above problems.
I'm not sure what additional information you need, but I am running Vista Home Premium 32bit. I have attached the sfcdetails.txt file. Please let me know if you need anything else.
Thank you for your help.