Hi...I just started experiencing this issue where I go to put the computer into sleep mode and the screen goes black and the computer is still running. Then, a blue screen pops up saying that my computer needs to shut down unexpectantly. It sometimes works where it does go into sleep mode but most of the time it will restart on it's own. Any ideas how I can avoid this and go back to putting the computer in sleep mode when I am finished with it?
My Computer
System One
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- Manufacturer/Model
- Acer Extensa 5420-5687