Hello everyone,
I am not sure if this has already been discussed(cannot find any related link).
The Problem that I have is that my Laptop is encrypted with McAfee EndPoint Encryption Protection and its no longer booting.
The Story so far.
Coming from a long vacation, I put my Laptop to download mail through the night and forgot to plug the Power cable.(The Lid was not closed)
Morning When I woke up, I realized that the battery has run out, so I connected the power supply and tried to do restart the Laptop.
It went straight to repair the windows. No matter what Option I selected(Safe Mode - Safe Mode with Command Prompt - Last Known Good Configuration etc) it would go to repair mode only. So I thought of doing a System Restore, but it kept on saying something like "Choose a Windows Installation to do a System Restore". I promptly restarted again - tapped F8 - Selected the Windows OS ...however again the same thing. I couldn't do a System Restore.
After about 10 restarts, now what is happening is that whenever I boot the system, it takes me a black screen with a Flashing Cursor and nothing else. Now I dont even get the Option to Repair Windows etc.
I took the Laptop to Professionals and they said that since I have McAfee EndPoint Encryption Protection Installed, they cannot break it, being an Industrial Strength Program and that the only Option I now have is to Re-Image the HDD, which I am reluctant to do.
Specs : SeaGate 320 GB HDD
McAfee EndPoint Encryption Software v5.2.8.0
Note: Being a Company provided/Installed Laptop, I dont have the Bootable DVD of Windows. I only have the Re-Imaging DVD.
Also, I contacted my Help Desk, and they cannot help me either and that I need to Re-Image the HDD.
Any and every suggestion would be Welcome
Regards,
Sumku
I am not sure if this has already been discussed(cannot find any related link).
The Problem that I have is that my Laptop is encrypted with McAfee EndPoint Encryption Protection and its no longer booting.
The Story so far.
Coming from a long vacation, I put my Laptop to download mail through the night and forgot to plug the Power cable.(The Lid was not closed)
Morning When I woke up, I realized that the battery has run out, so I connected the power supply and tried to do restart the Laptop.
It went straight to repair the windows. No matter what Option I selected(Safe Mode - Safe Mode with Command Prompt - Last Known Good Configuration etc) it would go to repair mode only. So I thought of doing a System Restore, but it kept on saying something like "Choose a Windows Installation to do a System Restore". I promptly restarted again - tapped F8 - Selected the Windows OS ...however again the same thing. I couldn't do a System Restore.
After about 10 restarts, now what is happening is that whenever I boot the system, it takes me a black screen with a Flashing Cursor and nothing else. Now I dont even get the Option to Repair Windows etc.
I took the Laptop to Professionals and they said that since I have McAfee EndPoint Encryption Protection Installed, they cannot break it, being an Industrial Strength Program and that the only Option I now have is to Re-Image the HDD, which I am reluctant to do.
Specs : SeaGate 320 GB HDD
McAfee EndPoint Encryption Software v5.2.8.0
Note: Being a Company provided/Installed Laptop, I dont have the Bootable DVD of Windows. I only have the Re-Imaging DVD.
Also, I contacted my Help Desk, and they cannot help me either and that I need to Re-Image the HDD.
Any and every suggestion would be Welcome
Regards,
Sumku