david rubotham
New Member
Hi, i have bought a new pc & wish to give my old one to my daughter. It is a dell xps 420. I am attempting to reset it to factory settings without sucess. I press f8 on booting, i select repair computer & i get a screen icon saying "other user". When i try to log in with my name & passw. the msg. reads "cannot find domain or link". I have reset my passw., i have checked via f2 to confirm that the admin & system passw feature is diasbled. I can access the the "d" partition, select tools,PCrestore, be warned that my disk will be formatted & i will lose all my data. When i select next the msg. tells me i cannot do this. I was the first one to log onto this computer when it was purchased from dell. I am using Vista Home Premium.
Dave
Dave
My Computer
System One
-
- Manufacturer/Model
- dell xps 420
- CPU
- intel duo cpu
- Motherboard
- dell
- Memory
- 2gb
- Graphics card(s)
- ati 22