Hi, I have been keft with a friends laptop that is running Vista Home P 32bit.
It had the "Privacy Centre" virus on it, which I have managed to get rid of, or at least stopped it from rendering the laptop useless.
Now faced with the problem that the laptop will not connect to the internet. It has thrown up loads of potential problems... DHCP Client Service not working, possible problem with network adapter and a few others.
The laptop has the original product key on it, so would it be easier to re-install vista as opposed to trying to resolve the connection problems?
I have been on loads of sites with recommended work arounds but nothing has worked.
Wireless, connects to the router with no internet access. Same result if I plug the cable into the laptop.
Also, If I was to do a system repair/restore, would this wipe any media stored on the computer?
Sorry if I seem a bit simple, it's early in the morning and I was up half the night trying to sort it without any help! (I'm no genius
)
It had the "Privacy Centre" virus on it, which I have managed to get rid of, or at least stopped it from rendering the laptop useless.
Now faced with the problem that the laptop will not connect to the internet. It has thrown up loads of potential problems... DHCP Client Service not working, possible problem with network adapter and a few others.
The laptop has the original product key on it, so would it be easier to re-install vista as opposed to trying to resolve the connection problems?
I have been on loads of sites with recommended work arounds but nothing has worked.
Wireless, connects to the router with no internet access. Same result if I plug the cable into the laptop.
Also, If I was to do a system repair/restore, would this wipe any media stored on the computer?
Sorry if I seem a bit simple, it's early in the morning and I was up half the night trying to sort it without any help! (I'm no genius

My Computer
System One
-
- Manufacturer/Model
- HP