Upgrade Home Basic Using Full Version Ultimate DVD

E

evereti

Member
Hi

I have a Compaq laptop which runs Vista Home Basic very nicely.

I am now the owner of a full version Vista Ultimate package, and would like to upgrade the laptop to Ultimate. Should be a breeze.

When I insert the DVD it starts the upgrade process OK but when I get to the bit where I chose "upgrade" it is greyed out and a note below says "Upgrade option disabled"

I don't want to do a clean instal as the laptop has lots of software products which came with the machine and I have no instal disks for them.

Is this upgrade disabled normal? Could it be an SP2 problem, ie current system is SP2, while the Ultimate DVD may be SP1 or less??

Could it be a space issue? I have the laptop's disk divided into C and D Drive and the C Drive part is pretty full.

Thanks:)
 

My Computer

System One

The first thing that comes to mind are the editions the same bit, ie 32 or 64 bit?

In addition, I think that this thread will explain your situation
http://www.vistax64.com/vista-insta...a-home-premium-will-not-upgrade-ultimate.html

To recap, there are various reasons that an upgrade will be blocked. In your case, I believe it is due to the SP discrepency. If you do have different, bits however, that would be the specific cause that is applicable to you.

In any event, a clean install is ALWAYS best. Upgrades are very often problemsome.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hi

The installed system and the Instal Disk are both 32-bit.

The instal disk is full version not upgrade or OEM.

The installed system is SP2.

Can't see anything on the package saying what SP level the instal disk is.:confused:

I have done most things on my PCs but rolling back a service pack (or 2) on a working system is not one I had planned any time soon.:shock:

Thanks
 

My Computer

System One

I think that if the install DVD were an SP1 or 2 it would say so. The omission of any statement would cause me to believe that that the DVD was created prior to any SPs.
How to uninstall Windows Vista service packs as a troubleshooting step

You indicate that you want to avoid the problem of reinstalling programs etc. You are going to have quite a time upadating the SPs, updates, etc. Furthermore, in any situation the members of this forum advise against upgrades, they will cause you problems down the line. In addition, to the upgrade you will be getting everything that is on that HD, now. Including virus, corruption, and other problems.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hi Richard

All sounds too hard. There is absolutely nothing wrong with the laptop and I was perfectly happy with it until I unexpectedly got this copy of Ultimate.

I think I will leave the laptop alone. I agree that clean instal is always best and I have always done so in the past.

I'll just keep my copy of Ultimate in case any of my machines kick the bucket and I have to start again....or I visit ebay and get yet another new toy.

Cheers

Ian:)
 

My Computer

System One

TBH Ian, at that point, I think that I would go with an Seven upgrade about $125 or if Eight is out by that point, I would go with that.
In addition, unless you have special requirements, HP is the correct choice for you. I had HP Vista and now Seven (I got it at the prebuy for $49.99) had to buy in July and it was distributed at the end of Oct. I could not have made a better decision.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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