Blue Empty Screen every time i start my laptop

A

Asfar Shah

Member
Hi, Please i really need your assistance.
I have HP HDX 16 notebook with windows vista home premium .
I am not able to recover windows, every time i start my laptop a blue screen after windows logo appears .
i inserted the original recovery disk in laptop and :
- tried F11 recovery option but after LOADING WINDOWS FILE empty blue screen appeared and then nothing happed.
- tried to run in SAFE MODE but again blue screen .
- tried every thing but every time empty blue screen appears.
Need urgent assistance please.
Regards.
Asfar Shah
 

My Computer

System One

  • Manufacturer/Model
    HP HDX 16-1730US Premium Notebook PC
    CPU
    2.7 c2duo
    Memory
    4 GB
    Graphics card(s)
    1 Gb
    Monitor(s) Displays
    16" HD
When you inserted the original recovery disk in laptop
Did you make sure you where booting from cd in your bios if not try pressing F2 or F11 to get into bios and make sure your set to boot from cd !
 

My Computer

System One

mblack said:
When you inserted the original recovery disk in laptop
Did you make sure you where booting from cd in your bios if not try pressing F2 or F11 to get into bios and make sure your set to boot from cd !
Click to expand...

Thanks for your post.:)
I tried but after "Windows is loading files" bar competed , a blink with blue screen and CMD prompt windows appears for 1/10th of the second and again just Empty Blue Screen is there. I tried this many time but....every time just blue screen :( :cry:
 

My Computer

System One

  • Manufacturer/Model
    HP HDX 16-1730US Premium Notebook PC
    CPU
    2.7 c2duo
    Memory
    4 GB
    Graphics card(s)
    1 Gb
    Monitor(s) Displays
    16" HD

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    HP HDX 16-1730US Premium Notebook PC
    CPU
    2.7 c2duo
    Memory
    4 GB
    Graphics card(s)
    1 Gb
    Monitor(s) Displays
    16" HD
This should get you started. Once started get me the report that I asked for
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
  • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
  • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
  • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
This should get you started. Once started get me the report that I asked for
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
  • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
  • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
  • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.
Click to expand...

Actually the thing is i also tried recovery disk option , i inserted the disk , changed the boot device to dvd rom, it started booting but after "Windows is loading file" bad completed , the next screen is Empty blue screen.
One more thing while at startup an error on top left side "Serial Number Not Found" appears.

I have alot of important data in my laptop , as i am freelancer web developer and graphics designer , just wanted to format C drive and get new windows installed.
 

My Computer

System One

  • Manufacturer/Model
    HP HDX 16-1730US Premium Notebook PC
    CPU
    2.7 c2duo
    Memory
    4 GB
    Graphics card(s)
    1 Gb
    Monitor(s) Displays
    16" HD
Are you saying if we can save your stuff you are OK?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
Are you saying if we can save your stuff you are OK?
Click to expand...

I just need to know any way through which i get rid of this blue screen and access windows..
 

My Computer

System One

  • Manufacturer/Model
    HP HDX 16-1730US Premium Notebook PC
    CPU
    2.7 c2duo
    Memory
    4 GB
    Graphics card(s)
    1 Gb
    Monitor(s) Displays
    16" HD
Did this begin, because you were trying to format and install a new Operating System?
If not what did you do to cause this, if anything?
It can be a hardware problem.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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